How to Use the Dixa MCP in Claude Code

Q: Can Claude Code query my Dixa queues?

Yes. You can use the listservicequeues tool to output current queue metrics directly into your terminal or log file.

Q: How does Claude Code run a Dixa presence audit?

It calls quickagentpresenceaudit as a standard MCP tool execution. The output is returned as JSON, ready for you to pipe into other CLI utilities.

Q: Is Dixa conversation searching supported in Claude Code?

It is. The searchconversationsbysubject tool allows you to filter your Dixa history by keywords, perfect for quick searches from the command line.

Connect Claude Code to Dixa to automate support reporting and ticket monitoring directly from your terminal.

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Connect Dixa MCP to Claude Code

Create your Vinkius account to connect Dixa to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Dixa with Claude Code

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Terminal-based Dixa queue monitoring

Keep tabs on your support volume without leaving your shell. Use `list_service_queues` to pipe live data into your existing monitoring scripts. This is ideal for DevOps engineers who need to track ticket inflow in real-time. It’s raw data, delivered exactly where you work.

Scripted Dixa agent presence checks

Automate your shift reporting by hooking into `quick_agent_presence_audit`. You can run this in a cron job to log team activity patterns over time. It’s a clean way to keep your metrics accurate. No GUI required, just the data you need to optimize your support coverage.

Headless Dixa conversation access

When you need to pull logs for post-mortems, use `list_customer_conversations` and `get_conversation_details` in your terminal. It’s perfect for automated incident reporting. Claude Code fetches the necessary details, allowing you to build your own analysis pipelines. It’s fast, efficient, and reliable.

Setup guide

Set up Dixa MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see dixa-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Dixa transactions." It will automatically discover and invoke the available Dixa tools.

Terminal

claude mcp add --transport http dixa-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Get your connection token →

Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Dixa MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "dixa-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

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Common questions about Dixa MCP in Claude Code

Yes. You can use the `list_service_queues` tool to output current queue metrics directly into your terminal or log file.

It calls `quick_agent_presence_audit` as a standard MCP tool execution. The output is returned as JSON, ready for you to pipe into other CLI utilities.

It is. The `search_conversations_by_subject` tool allows you to filter your Dixa history by keywords, perfect for quick searches from the command line.

All ticket and customer data is processed through an ephemeral sandbox. Claude Code does not cache your Dixa records, ensuring your private support logs are never stored long-term.

We enforce strict token-based authentication for every request. Your Dixa metadata and usage limits are protected by the Vinkius sandbox, keeping your credentials isolated from the outside world.

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