How to Use the Dixa MCP in Windsurf

Q: How does Windsurf search through Dixa conversations?

Your agent uses the searchconversationsbysubject tool to query your history. It scans recent subjects to find the exact thread you’re looking for, letting you stay focused in Windsurf.

Q: Can Windsurf show me Dixa queue status?

Yes. The agent calls listservicequeues to display all active lines of communication. You get the current count of pending items inside your Windsurf environment.

Q: Does this Dixa server track agent presence for Windsurf?

It does. You can trigger quickagentpresenceaudit to get a snapshot of who is currently active. This data is piped straight into your Windsurf chat.

Let your Windsurf agent manage Dixa tickets and agent status directly in your IDE, so you stop jumping between browser tabs.

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Connect Dixa MCP to Windsurf

Create your Vinkius account to connect Dixa to Windsurf and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Dixa with Windsurf

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Full visibility into your Dixa queues

Stop digging through dashboards to find bottlenecks. Your agent uses `list_service_queues` and `list_open_support_tickets` to pull real-time data into your workspace. You'll see exactly what needs attention without leaving your editor. It’s about getting the status of your support operations instantly.

Check agent availability in Windsurf

Knowing who is actually online shouldn't be a guessing game. Use `quick_agent_presence_audit` to see current statuses across your entire support team. This MCP Server provides the data you need to route tasks effectively. Your agent can cross-reference these statuses with `list_service_agents` to ensure work goes to the right person.

Deep dive into customer conversations

When you need context on a specific ticket, your agent fetches it immediately. Using `get_conversation_details` and `search_conversations_by_subject`, it finds the history you need to solve problems faster. No more manual searching. Your agent identifies the relevant thread and brings the details directly to your chat panel.

Setup guide

Set up Dixa MCP in Windsurf

Prerequisites

Windsurf IDE installed (macOS, Windows, or Linux)
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open ~/.codeium/windsurf/mcp_config.json.
2

Add the Dixa MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Refresh MCPs

Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.
4

Verify in Cascade

Start a new Cascade conversation and ask something like "Show my Dixa payment history." If connected, Cascade will call the Dixa tools directly. You will see a green dot next to the server name in the MCP panel.

mcp_config.json

{
  "mcpServers": {
    "dixa-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Dixa. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Dixa MCP in Windsurf

Your agent uses the `search_conversations_by_subject` tool to query your history. It scans recent subjects to find the exact thread you’re looking for, letting you stay focused in Windsurf.

Yes. The agent calls `list_service_queues` to display all active lines of communication. You get the current count of pending items inside your Windsurf environment.

It does. You can trigger `quick_agent_presence_audit` to get a snapshot of who is currently active. This data is piped straight into your Windsurf chat.

Data remains private to your local session. The MCP Server only touches your ticket metadata and conversation logs when you explicitly ask, keeping your sensitive information off third-party servers.

Your credentials are kept local to your configuration file. The server uses these only to establish a direct connection, ensuring your Dixa access remains under your control.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

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