How to Use the Dixa MCP in Cursor

Connect Dixa to Cursor to let your AI agent write code based on real support ticket data.

See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

MCP Servers - Free for Subscribers

Connect Dixa MCP to Cursor

Create your Vinkius account to connect Dixa to Cursor and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

GDPR Free for Subscribers

Setup Dixa with Cursor

Ask AI about this MCP

ChatGPT

Claude

Perplexity

Fetch Dixa data inside Cursor

Call `list_service_queues` to see where your bottlenecks are while you write your support automation scripts. Your agent gets the actual response from the API, so you aren't guessing what the data structure looks like.

Automate ticket routing with Cursor

Use `list_open_support_tickets` to feed real-world data into your code logic during development. This prevents the common mistake of building routing rules against fake or outdated test sets.

Audit agent availability in Cursor

Run `quick_agent_presence_audit` to check team capacity while building your scheduling tools. It keeps your agent-facing features grounded in the actual state of your support team.

Setup guide

Set up Dixa MCP in Cursor

Prerequisites

Cursor installed (macOS, Windows, or Linux)
Active Vinkius subscription with a valid endpoint token

1

Open MCP Settings

Go to Cursor Settings → MCP or open the Command Palette (Cmd+Shift+P / Ctrl+Shift+P) and search for "MCP: Add Server".
2

Add the Dixa MCP

Cursor will create or open .cursor/mcp.json in your project root. Paste the JSON snippet on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Enable Agent mode

Open Composer (Cmd+I / Ctrl+I) and switch to Agent mode using the dropdown at the top. MCP tools are only available in Agent mode.
4

Verify the connection

Ask Cursor something like "List my recent Dixa transactions." If the MCP tools are loaded correctly, Cursor will call the Dixa tools automatically. You can also check Settings → MCP for a green status indicator.

.cursor/mcp.json

{
  "mcpServers": {
    "dixa-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Dixa. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

Connect Dixa now

Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about Dixa MCP in Cursor

Create an mcp.json file in your project root and define the server. Once you enable Agent mode, the tools become available for your coding tasks.

Yes, your agent can call the API tools to verify if your code is handling ticket objects correctly. It uses the live API response to confirm your logic.

The MCP server interacts with your private Dixa instance directly. Your data is not used to train global models.

You can invoke the team listing tool to pull your organization's structure into your current workspace. It helps when you need to map ticket assignments to specific groups.

The server treats your conversation logs as standard data payloads. You control access via your own API tokens, ensuring your customer information remains private.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

OpenAI Agents SDK sdk-python

Google ADK sdk-python

Pydantic AI sdk-python

Vercel AI SDK sdk-typescript