How to Use the Five9 QM MCP in VS Code Copilot

Deploy Five9 QM quality controls across your team with VS Code Copilot.

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Connect Five9 QM MCP to VS Code Copilot

Create your Vinkius account to connect Five9 QM to VS Code Copilot and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Five9 QM with VS Code Copilot

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Standardize QA reviews in VS Code Copilot

Commit your `.vscode/mcp.json` file to the repo so every engineer on your team uses the exact same `list_qm_interactions` tool. This ensures everyone is looking at the same source of truth. If you need to verify a specific evaluation, use `get_evaluation` to pull the records into the chat. It keeps your team aligned on what constitutes a successful customer interaction.

Automate evaluation pipelines in VS Code Copilot

Set up an automated workflow where your agent uses `create_evaluation` to flag calls for review. This keeps your compliance standards consistent across every agent in the center. Use `get_recording_link` when you need to investigate a specific flagged interaction. The link opens in your browser, keeping your workspace clean and focused.

Monitor team performance in VS Code Copilot

Pull a list of your current users with `list_qm_users` to keep your team rosters up to date. You can verify access levels without leaving your editor. Need to see how your forms are structured? Use `list_evaluation_forms` to get a clear view of all current templates. This helps you maintain your QA standards as your business grows.

Setup guide

Set up Five9 QM MCP in VS Code Copilot

Prerequisites

VS Code 1.99 or later with GitHub Copilot extension
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Open the Command Palette (Cmd+Shift+P / Ctrl+Shift+P) and run "MCP: Add Server". Select HTTP (Streamable) as the server type. VS Code will create .vscode/mcp.json in your workspace.
2

Add the Five9 QM MCP

Paste the JSON snippet shown on the right into your .vscode/mcp.json. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Switch to Agent mode

Open Copilot Chat (Cmd+Shift+I / Ctrl+Shift+I) and switch to Agent mode using the dropdown. MCP tools are only available in Agent mode — they do not appear in Edit or Ask modes.
4

Verify the connection

In the Copilot Chat input, type # to list available tools. You should see the Five9 QM tools listed. Try asking: "List my recent Five9 QM transactions" and Copilot will invoke them automatically.

.vscode/mcp.json

{
  "mcpServers": {
    "five9-qm-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Five9 QM. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Five9 QM MCP in VS Code Copilot

Create a .vscode/mcp.json file in your project root and define the server. This file can be shared via Git to ensure everyone has access.

Yes, by adding the server to your configuration, you enable the agent to call the tools directly. This turns your chat into a functional QA dashboard.

Yes, it supports organization-wide rollouts. Because you can manage the configuration via shared files, it fits perfectly into an IT-managed environment.

All tool communication is encrypted and restricted to your authenticated session. Your agent only acts on the data you authorize it to fetch.

The server only touches interaction metadata and evaluation records. It does not access private customer PII unless you specifically call a tool to retrieve it.

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