How to Use the Freshworks MCP in Cline

Q: Can Cline modify my Freshworks data?

This specific server uses read-only tools like listtickets and listdeals to fetch data. Cline can read this information to write code, generate reports, or build dashboards, but it cannot edit or delete your live records.

Q: Does Cline support custom fields in Freshworks?

Yes, when Cline calls getticket or listaccounts, it receives the full JSON payload returned by the API. This includes any custom fields you configured in your helpdesk or CRM, which Cline can parse and use in your code.

Let Cline pull Freshworks ticket data and write custom support dashboards in VS Code without leaving your editor.

See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

MCP Servers - Free for Subscribers

Connect Freshworks MCP to Cline

Create your Vinkius account to connect Freshworks to Cline and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

GDPR Free for Subscribers

Setup Freshworks with Cline

Ask AI about this MCP

ChatGPT

Claude

Perplexity

Build custom support tools with Cline

Use `get_ticket` and `list_tickets` to let Cline fetch live support data and write custom dashboard components on the spot. You tell Cline what you need, and it pulls the raw ticket payloads to build, test, and save local React or HTML views. This cuts out the manual work of mocking API responses. Cline works with live data from your helpdesk, meaning your local code templates match your actual support ticket schemas perfectly.

Manage sales accounts via Cline MCP Server

Run `list_accounts` and `list_companies` to let Cline audit your customer database directly from VS Code. The agent reads the company lists, finds missing metadata, and writes scripts to clean up your sales records. You don't have to write boilerplate API fetch requests. Cline treats these endpoints as native functions, letting you focus on the logic of your database cleanup.

Audit active sales pipelines

Call `list_deals` to let Cline analyze your sales pipeline and generate markdown reports right in your workspace. The agent scans your open deals, groups them by value, and writes a summary file you can commit to git. It gives you a fast way to check sales health without opening a browser. You get a clean, version-controlled view of your pipeline built directly from your live CRM data.

Setup guide

Set up Freshworks MCP in Cline

Prerequisites

VS Code with Cline extension installed
Active Vinkius subscription with a valid endpoint token

1

Open Cline MCP settings

Click the Cline icon in the VS Code sidebar to open the Cline panel. Then click the MCP Servers icon (server stack) at the top-right corner of the panel.
2

Add a remote server

Click "Remote Servers" at the top, then click "Add Remote MCP". In the Name field, type freshworks-mcp. In the URL field, paste your Vinkius endpoint: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp. Get your token from cloud.vinkius.com.
3

Enable the server

After saving, the server appears in the Cline MCP panel. Toggle the switch to enable it. The status indicator turns green when the connection is live.
4

Start using tools

Return to the Cline chat and ask: "Check my latest Freshworks refund status." Cline will discover the available tools and request your approval before invoking each one — giving you full control over every action.

Cline MCP Settings

{
  "mcpServers": {
    "freshworks-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Freshworks. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

Connect Freshworks now

Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about Freshworks MCP in Cline

Open your Cline sidebar and click the MCP Servers icon. You can add it with one click from the Marketplace tab, or paste the connection URL in the Remote Servers tab to use the HTTP transport.

This specific server uses read-only tools like `list_tickets` and `list_deals` to fetch data. Cline can read this information to write code, generate reports, or build dashboards, but it cannot edit or delete your live records.

Yes, when Cline calls `get_ticket` or `list_accounts`, it receives the full JSON payload returned by the API. This includes any custom fields you configured in your helpdesk or CRM, which Cline can parse and use in your code.

Click the MCP icon in the Cline sidebar to view the connection status. If the server is red, check that your Vinkius endpoint token is active and that your network allows outgoing HTTP traffic.

Cline accesses your sales deals and CRM contacts using a zero-trust architecture managed by Vinkius. Your API keys are never stored inside the VS Code extension, and all data transfers run through encrypted, ephemeral sessions.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

OpenAI Agents SDK sdk-python

Google ADK sdk-python

Pydantic AI sdk-python

Vercel AI SDK sdk-typescript