Helpshift MCP Server for Vercel AI SDK 11 tools — connect in under 2 minutes
The Vercel AI SDK is the TypeScript toolkit for building AI-powered applications. Connect Helpshift through Vinkius and every tool is available as a typed function. ready for React Server Components, API routes, or any Node.js backend.
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Vinkius supports streamable HTTP and SSE.
import { createMCPClient } from "@ai-sdk/mcp";
import { generateText } from "ai";
import { openai } from "@ai-sdk/openai";
async function main() {
const mcpClient = await createMCPClient({
transport: {
type: "http",
// Your Vinkius token. get it at cloud.vinkius.com
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
});
try {
const tools = await mcpClient.tools();
const { text } = await generateText({
model: openai("gpt-4o"),
tools,
prompt: "Using Helpshift, list all available capabilities.",
});
console.log(text);
} finally {
await mcpClient.close();
}
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Helpshift MCP Server
Connect your Helpshift platform to any AI agent and take full control of your customer support and user hub workflows through natural conversation.
The Vercel AI SDK gives every Helpshift tool full TypeScript type inference, IDE autocomplete, and compile-time error checking. Connect 11 tools through Vinkius and stream results progressively to React, Svelte, or Vue components. works on Edge Functions, Cloudflare Workers, and any Node.js runtime.
What you can do
- Issue Oversight — List all support issues, retrieve detailed metadata, and monitor audit logs for action history.
- Response Management — Add messages to existing issues and update statuses (Resolved, Rejected) directly from the chat.
- Content Insights — Browse your published FAQ articles and sections to ensure documentation is accurate.
- User Hub Operations — Perform bulk user profile updates and creation tasks using the User Hub v2 API.
- Application Visibility — List all registered apps in your Helpshift dashboard to ensure correct routing.
- Operational Efficiency — Track the progress of bulk identity tasks and monitor support volume in real-time.
The Helpshift MCP Server exposes 11 tools through the Vinkius. Connect it to Vercel AI SDK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Helpshift to Vercel AI SDK via MCP
Follow these steps to integrate the Helpshift MCP Server with Vercel AI SDK.
Install dependencies
Run npm install @ai-sdk/mcp ai @ai-sdk/openai
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Run the script
Save to agent.ts and run with npx tsx agent.ts
Explore tools
The SDK discovers 11 tools from Helpshift and passes them to the LLM
Why Use Vercel AI SDK with the Helpshift MCP Server
Vercel AI SDK provides unique advantages when paired with Helpshift through the Model Context Protocol.
TypeScript-first: every MCP tool gets full type inference, IDE autocomplete, and compile-time error checking out of the box
Framework-agnostic core works with Next.js, Nuxt, SvelteKit, or any Node.js runtime. same Helpshift integration everywhere
Built-in streaming UI primitives let you display Helpshift tool results progressively in React, Svelte, or Vue components
Edge-compatible: the AI SDK runs on Vercel Edge Functions, Cloudflare Workers, and other edge runtimes for minimal latency
Helpshift + Vercel AI SDK Use Cases
Practical scenarios where Vercel AI SDK combined with the Helpshift MCP Server delivers measurable value.
AI-powered web apps: build dashboards that query Helpshift in real-time and stream results to the UI with zero loading states
API backends: create serverless endpoints that orchestrate Helpshift tools and return structured JSON responses to any frontend
Chatbots with tool use: embed Helpshift capabilities into conversational interfaces with streaming responses and tool call visibility
Internal tools: build admin panels where team members interact with Helpshift through natural language queries
Helpshift MCP Tools for Vercel AI SDK (11)
These 11 tools become available when you connect Helpshift to Vercel AI SDK via MCP:
add_issue_message
Pass the message details as a JSON string in "body_json". Add a message to an existing issue
bulk_user_action
Pass the actions array as a JSON string in "body_json". Perform bulk profile operations (v2)
create_issue
Pass the payload as a JSON string in "body_json" (requires app_id, title, body). Create a new support issue
get_bulk_task_status
Check the status of a bulk profile operation
get_issue_audit_logs
Retrieve the action history for a specific issue
get_issue_details
Get detailed information about a specific issue
list_faq_sections
List FAQ categories/sections
list_faqs
List all published FAQ articles
list_issues
Useful for monitoring support volume and identifying urgent cases. List support issues/tickets in Helpshift
list_registered_apps
List all applications registered in your Helpshift dashboard
update_issue_status
Update the status of an issue (e.g., Resolved, Rejected)
Example Prompts for Helpshift in Vercel AI SDK
Ready-to-use prompts you can give your Vercel AI SDK agent to start working with Helpshift immediately.
"List all active issues and show their audit logs."
"Add a reply to issue ID 5501: 'We are investigating the logs now'."
"Search for FAQ articles related to 'subscription renewal'."
Troubleshooting Helpshift MCP Server with Vercel AI SDK
Common issues when connecting Helpshift to Vercel AI SDK through the Vinkius, and how to resolve them.
createMCPClient is not a function
npm install @ai-sdk/mcpHelpshift + Vercel AI SDK FAQ
Common questions about integrating Helpshift MCP Server with Vercel AI SDK.
How does the Vercel AI SDK connect to MCP servers?
createMCPClient from @ai-sdk/mcp and pass the server URL. The SDK discovers all tools and provides typed TypeScript interfaces for each one.Can I use MCP tools in Edge Functions?
Does it support streaming tool results?
useChat and streamText that handle tool calls and display results progressively in the UI.Connect Helpshift with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect Helpshift to Vercel AI SDK
Get your token, paste the configuration, and start using 11 tools in under 2 minutes. No API key management needed.