Odoo Helpdesk MCP Server for Google ADK 7 tools — connect in under 2 minutes
Google Agent Development Kit (ADK) is Google's framework for building production AI agents. Add Odoo Helpdesk as an MCP tool provider through the Vinkius and your ADK agents can call every tool with full schema introspection.
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Vinkius supports streamable HTTP and SSE.
from google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
StreamableHTTPConnectionParams,
)
# Your Vinkius token — get it at cloud.vinkius.com
mcp_tools = McpToolset(
connection_params=StreamableHTTPConnectionParams(
url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
)
)
agent = Agent(
model="gemini-2.5-pro",
name="odoo_helpdesk_agent",
instruction=(
"You help users interact with Odoo Helpdesk "
"using 7 available tools."
),
tools=[mcp_tools],
)
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Odoo Helpdesk MCP Server
Connect Odoo ERP to any AI agent — manage your entire business without switching tabs.
Google ADK natively supports Odoo Helpdesk as an MCP tool provider — declare the Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 7 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.
What you can do
- CRM — Search and create leads, track opportunities through your pipeline
- Contacts — Find individual contacts and companies, create new partners
- Sales — List and manage sales orders with full order details
- Notes — Add comments and notes to any record in your Odoo instance
The Odoo Helpdesk MCP Server exposes 7 tools through the Vinkius. Connect it to Google ADK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Odoo Helpdesk to Google ADK via MCP
Follow these steps to integrate the Odoo Helpdesk MCP Server with Google ADK.
Install Google ADK
Run pip install google-adk
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Create the agent
Save the code above and integrate into your ADK workflow
Explore tools
The agent will discover 7 tools from Odoo Helpdesk via MCP
Why Use Google ADK with the Odoo Helpdesk MCP Server
Google ADK provides unique advantages when paired with Odoo Helpdesk through the Model Context Protocol.
Google ADK natively supports MCP tool servers — declare a tool provider and the framework handles discovery, validation, and execution
Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with Odoo Helpdesk
Production-ready features like session management, evaluation, and deployment come built-in — not bolted on
Seamless integration with Google Cloud services means you can combine Odoo Helpdesk tools with BigQuery, Vertex AI, and Cloud Functions
Odoo Helpdesk + Google ADK Use Cases
Practical scenarios where Google ADK combined with the Odoo Helpdesk MCP Server delivers measurable value.
Enterprise data agents: ADK agents query Odoo Helpdesk and cross-reference results with internal databases for comprehensive analysis
Multi-modal workflows: combine Odoo Helpdesk tool responses with Gemini's vision and language capabilities in a single agent
Automated compliance checks: schedule ADK agents to query Odoo Helpdesk regularly and flag policy violations or configuration drift
Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including Odoo Helpdesk
Odoo Helpdesk MCP Tools for Google ADK (7)
These 7 tools become available when you connect Odoo Helpdesk to Google ADK via MCP:
odoo_create_ticket
ticket record. The name is the ticket subject. Optionally provide the customer email (partner_email), team assignment (team_id from odoo_list_helpdesk_teams), linked customer (partner_id), description, and priority (0=Low, 1=Medium, 2=High, 3=Urgent). The ticket enters the first kanban stage of the assigned team. Use when the user wants to log a support request, report an issue, or create a task for the helpdesk team. Create a new helpdesk ticket in Odoo for a customer issue with subject, email, team, and priority
odoo_list_helpdesk_teams
team records — the support teams that handle tickets (e.g., "Technical Support", "Billing", "Returns"). Returns team name, member count, and whether SLA tracking is enabled. Use to find team IDs before creating tickets, or when the user asks about the support organization structure. List all helpdesk teams in Odoo with member count and SLA configuration status
odoo_list_sla_policies
sla records showing service level agreements. Returns SLA name, team, target stage, and time targets (days and hours). Use when the user asks about response time commitments, resolution deadlines, or SLA compliance metrics. List SLA policies configured in Odoo Helpdesk with target response/resolution times per team and stage
odoo_list_ticket_types
ticket.type records — the classification labels for categorizing tickets. Use when the user asks about available ticket categories or wants to understand how tickets are organized. List ticket type categories used to classify helpdesk tickets in Odoo (e.g., Bug, Feature Request, Question)
odoo_list_tickets
ticket records ordered by creation date. Returns ticket subject, customer name/email, helpdesk team, kanban stage (e.g., New/In Progress/Solved), priority (0=Low, 1=Medium, 2=High, 3=Urgent), assigned agent, and number of active SLA policies. Optionally filter by team ID. Use when the user asks about support queue, open tickets, team workload, or ticket backlog. List helpdesk tickets in Odoo with customer, team, kanban stage, priority, assignee, and SLA status
odoo_search_tickets
ticket records by subject/name. Returns matching tickets with customer, team, stage, priority, and assignee. Use when the user wants to find a specific ticket, look up a customer issue, or locate tickets about a particular topic. Search helpdesk tickets by subject or keyword to find specific customer issues or requests
odoo_update_ticket
ticket record. Use to escalate priority, rename the ticket, reassign to a different agent, or update any writable field. Use when the user wants to modify a ticket that already exists. Update an existing helpdesk ticket — change subject, priority, assignment, or other properties
Example Prompts for Odoo Helpdesk in Google ADK
Ready-to-use prompts you can give your Google ADK agent to start working with Odoo Helpdesk immediately.
"Search for leads from the website"
"Show recent sales orders"
Troubleshooting Odoo Helpdesk MCP Server with Google ADK
Common issues when connecting Odoo Helpdesk to Google ADK through the Vinkius, and how to resolve them.
McpToolset not found
pip install --upgrade google-adkOdoo Helpdesk + Google ADK FAQ
Common questions about integrating Odoo Helpdesk MCP Server with Google ADK.
How does Google ADK connect to MCP servers?
Can ADK agents use multiple MCP servers?
Which Gemini models work best with MCP tools?
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Connect Odoo Helpdesk to Google ADK
Get your token, paste the configuration, and start using 7 tools in under 2 minutes. No API key management needed.