Odoo Helpdesk MCP Server for Windsurf 7 tools — connect in under 2 minutes
Windsurf brings agentic AI coding to a purpose-built IDE. Connect Odoo Helpdesk through Vinkius and Cascade will auto-discover every tool. ask questions, generate code, and act on live data without leaving your editor.
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Vinkius supports streamable HTTP and SSE.
Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install Odoo Helpdesk and 2,500+ MCP Servers from a single visual interface.
{
"mcpServers": {
"odoo-helpdesk": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Odoo Helpdesk MCP Server
Connect Odoo ERP to any AI agent — manage your entire business without switching tabs.
Windsurf's Cascade agent chains multiple Odoo Helpdesk tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 7 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.
What you can do
- CRM — Search and create leads, track opportunities through your pipeline
- Contacts — Find individual contacts and companies, create new partners
- Sales — List and manage sales orders with full order details
- Notes — Add comments and notes to any record in your Odoo instance
The Odoo Helpdesk MCP Server exposes 7 tools through the Vinkius. Connect it to Windsurf in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Odoo Helpdesk to Windsurf via MCP
Follow these steps to integrate the Odoo Helpdesk MCP Server with Windsurf.
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
Add the server
Paste the JSON configuration above into mcp_config.json
Save and reload
Windsurf will detect the new server automatically
Start using Odoo Helpdesk
Open Cascade and ask: "Using Odoo Helpdesk, help me...". 7 tools available
Why Use Windsurf with the Odoo Helpdesk MCP Server
Windsurf provides unique advantages when paired with Odoo Helpdesk through the Model Context Protocol.
Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention
Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively
JSON-based configuration means zero code changes: paste a URL, reload, and all 7 tools are immediately available
Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts
Odoo Helpdesk + Windsurf Use Cases
Practical scenarios where Windsurf combined with the Odoo Helpdesk MCP Server delivers measurable value.
Automated code generation: ask Cascade to fetch data from Odoo Helpdesk and generate models, types, or handlers based on real API responses
Live debugging: query Odoo Helpdesk tools mid-session to inspect production data while debugging without leaving the editor
Documentation generation: pull schema information from Odoo Helpdesk and have Cascade generate comprehensive API docs automatically
Rapid prototyping: combine Odoo Helpdesk data with Cascade's code generation to scaffold entire features in minutes
Odoo Helpdesk MCP Tools for Windsurf (7)
These 7 tools become available when you connect Odoo Helpdesk to Windsurf via MCP:
odoo_create_ticket
ticket record. The name is the ticket subject. Optionally provide the customer email (partner_email), team assignment (team_id from odoo_list_helpdesk_teams), linked customer (partner_id), description, and priority (0=Low, 1=Medium, 2=High, 3=Urgent). The ticket enters the first kanban stage of the assigned team. Use when the user wants to log a support request, report an issue, or create a task for the helpdesk team. Create a new helpdesk ticket in Odoo for a customer issue with subject, email, team, and priority
odoo_list_helpdesk_teams
team records — the support teams that handle tickets (e.g., "Technical Support", "Billing", "Returns"). Returns team name, member count, and whether SLA tracking is enabled. Use to find team IDs before creating tickets, or when the user asks about the support organization structure. List all helpdesk teams in Odoo with member count and SLA configuration status
odoo_list_sla_policies
sla records showing service level agreements. Returns SLA name, team, target stage, and time targets (days and hours). Use when the user asks about response time commitments, resolution deadlines, or SLA compliance metrics. List SLA policies configured in Odoo Helpdesk with target response/resolution times per team and stage
odoo_list_ticket_types
ticket.type records — the classification labels for categorizing tickets. Use when the user asks about available ticket categories or wants to understand how tickets are organized. List ticket type categories used to classify helpdesk tickets in Odoo (e.g., Bug, Feature Request, Question)
odoo_list_tickets
ticket records ordered by creation date. Returns ticket subject, customer name/email, helpdesk team, kanban stage (e.g., New/In Progress/Solved), priority (0=Low, 1=Medium, 2=High, 3=Urgent), assigned agent, and number of active SLA policies. Optionally filter by team ID. Use when the user asks about support queue, open tickets, team workload, or ticket backlog. List helpdesk tickets in Odoo with customer, team, kanban stage, priority, assignee, and SLA status
odoo_search_tickets
ticket records by subject/name. Returns matching tickets with customer, team, stage, priority, and assignee. Use when the user wants to find a specific ticket, look up a customer issue, or locate tickets about a particular topic. Search helpdesk tickets by subject or keyword to find specific customer issues or requests
odoo_update_ticket
ticket record. Use to escalate priority, rename the ticket, reassign to a different agent, or update any writable field. Use when the user wants to modify a ticket that already exists. Update an existing helpdesk ticket — change subject, priority, assignment, or other properties
Example Prompts for Odoo Helpdesk in Windsurf
Ready-to-use prompts you can give your Windsurf agent to start working with Odoo Helpdesk immediately.
"Search for leads from the website"
"Show recent sales orders"
Troubleshooting Odoo Helpdesk MCP Server with Windsurf
Common issues when connecting Odoo Helpdesk to Windsurf through the Vinkius, and how to resolve them.
Server not connecting
Odoo Helpdesk + Windsurf FAQ
Common questions about integrating Odoo Helpdesk MCP Server with Windsurf.
How does Windsurf discover MCP tools?
mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.Can Cascade chain multiple MCP tool calls?
Does Windsurf support multiple MCP servers?
mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.Connect Odoo Helpdesk with your favorite client
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Connect Odoo Helpdesk to Windsurf
Get your token, paste the configuration, and start using 7 tools in under 2 minutes. No API key management needed.