Odoo Helpdesk MCP Server for Mastra AI 7 tools — connect in under 2 minutes
Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect Odoo Helpdesk through the Vinkius and Mastra agents discover all tools automatically — type-safe, streaming-ready, and deployable anywhere Node.js runs.
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Vinkius supports streamable HTTP and SSE.
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";
async function main() {
// Your Vinkius token — get it at cloud.vinkius.com
const mcpClient = await createMCPClient({
servers: {
"odoo-helpdesk": {
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
},
});
const tools = await mcpClient.getTools();
const agent = new Agent({
name: "Odoo Helpdesk Agent",
instructions:
"You help users interact with Odoo Helpdesk " +
"using 7 tools.",
model: openai("gpt-4o"),
tools,
});
const result = await agent.generate(
"What can I do with Odoo Helpdesk?"
);
console.log(result.text);
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Odoo Helpdesk MCP Server
Connect Odoo ERP to any AI agent — manage your entire business without switching tabs.
Mastra's agent abstraction provides a clean separation between LLM logic and Odoo Helpdesk tool infrastructure. Connect 7 tools through the Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution — deployable to any Node.js host in one command.
What you can do
- CRM — Search and create leads, track opportunities through your pipeline
- Contacts — Find individual contacts and companies, create new partners
- Sales — List and manage sales orders with full order details
- Notes — Add comments and notes to any record in your Odoo instance
The Odoo Helpdesk MCP Server exposes 7 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Odoo Helpdesk to Mastra AI via MCP
Follow these steps to integrate the Odoo Helpdesk MCP Server with Mastra AI.
Install dependencies
Run npm install @mastra/core @mastra/mcp @ai-sdk/openai
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Run the agent
Save to agent.ts and run with npx tsx agent.ts
Explore tools
Mastra discovers 7 tools from Odoo Helpdesk via MCP
Why Use Mastra AI with the Odoo Helpdesk MCP Server
Mastra AI provides unique advantages when paired with Odoo Helpdesk through the Model Context Protocol.
Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure — add Odoo Helpdesk without touching business code
Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
TypeScript-native: full type inference for every Odoo Helpdesk tool response with IDE autocomplete and compile-time checks
One-command deployment to any Node.js host — Vercel, Railway, Fly.io, or your own infrastructure
Odoo Helpdesk + Mastra AI Use Cases
Practical scenarios where Mastra AI combined with the Odoo Helpdesk MCP Server delivers measurable value.
Automated workflows: build multi-step agents that query Odoo Helpdesk, process results, and trigger downstream actions in a typed pipeline
SaaS integrations: embed Odoo Helpdesk as a first-class tool in your product's AI features with Mastra's clean agent API
Background jobs: schedule Mastra agents to query Odoo Helpdesk on a cron and store results in your database automatically
Multi-agent systems: create specialist agents that collaborate using Odoo Helpdesk tools alongside other MCP servers
Odoo Helpdesk MCP Tools for Mastra AI (7)
These 7 tools become available when you connect Odoo Helpdesk to Mastra AI via MCP:
odoo_create_ticket
ticket record. The name is the ticket subject. Optionally provide the customer email (partner_email), team assignment (team_id from odoo_list_helpdesk_teams), linked customer (partner_id), description, and priority (0=Low, 1=Medium, 2=High, 3=Urgent). The ticket enters the first kanban stage of the assigned team. Use when the user wants to log a support request, report an issue, or create a task for the helpdesk team. Create a new helpdesk ticket in Odoo for a customer issue with subject, email, team, and priority
odoo_list_helpdesk_teams
team records — the support teams that handle tickets (e.g., "Technical Support", "Billing", "Returns"). Returns team name, member count, and whether SLA tracking is enabled. Use to find team IDs before creating tickets, or when the user asks about the support organization structure. List all helpdesk teams in Odoo with member count and SLA configuration status
odoo_list_sla_policies
sla records showing service level agreements. Returns SLA name, team, target stage, and time targets (days and hours). Use when the user asks about response time commitments, resolution deadlines, or SLA compliance metrics. List SLA policies configured in Odoo Helpdesk with target response/resolution times per team and stage
odoo_list_ticket_types
ticket.type records — the classification labels for categorizing tickets. Use when the user asks about available ticket categories or wants to understand how tickets are organized. List ticket type categories used to classify helpdesk tickets in Odoo (e.g., Bug, Feature Request, Question)
odoo_list_tickets
ticket records ordered by creation date. Returns ticket subject, customer name/email, helpdesk team, kanban stage (e.g., New/In Progress/Solved), priority (0=Low, 1=Medium, 2=High, 3=Urgent), assigned agent, and number of active SLA policies. Optionally filter by team ID. Use when the user asks about support queue, open tickets, team workload, or ticket backlog. List helpdesk tickets in Odoo with customer, team, kanban stage, priority, assignee, and SLA status
odoo_search_tickets
ticket records by subject/name. Returns matching tickets with customer, team, stage, priority, and assignee. Use when the user wants to find a specific ticket, look up a customer issue, or locate tickets about a particular topic. Search helpdesk tickets by subject or keyword to find specific customer issues or requests
odoo_update_ticket
ticket record. Use to escalate priority, rename the ticket, reassign to a different agent, or update any writable field. Use when the user wants to modify a ticket that already exists. Update an existing helpdesk ticket — change subject, priority, assignment, or other properties
Example Prompts for Odoo Helpdesk in Mastra AI
Ready-to-use prompts you can give your Mastra AI agent to start working with Odoo Helpdesk immediately.
"Search for leads from the website"
"Show recent sales orders"
Troubleshooting Odoo Helpdesk MCP Server with Mastra AI
Common issues when connecting Odoo Helpdesk to Mastra AI through the Vinkius, and how to resolve them.
createMCPClient not exported
npm install @mastra/mcpOdoo Helpdesk + Mastra AI FAQ
Common questions about integrating Odoo Helpdesk MCP Server with Mastra AI.
How does Mastra AI connect to MCP servers?
MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.Can Mastra agents use tools from multiple servers?
Does Mastra support workflow orchestration?
Connect Odoo Helpdesk with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
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TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect Odoo Helpdesk to Mastra AI
Get your token, paste the configuration, and start using 7 tools in under 2 minutes. No API key management needed.