How to Use the Trengo MCP in Claude Code

Q: How do I check all open tickets with Trengo and Claude Code?

Simply run listtickets. This command dumps every ticket ID into your terminal, which you can then pipe to other scripts for further action or processing.

Q: What tools are available for message history using Trengo and Claude Code?

You'll use listmessages paired with the specific ticket ID. This lets your automation script pull all communication threads from a single support case, making debugging simple.

Q: What data does the Trengo MCP Server handle regarding account setup for Claude Code?

The server exposes tools like getaccountprofile and listwebhooks. These allow your script to verify user permissions and confirm that system hooks are configured correctly for continuous operation.

Automate support pipelines with Trengo and Claude Code.

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Create your Vinkius account to connect Trengo to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Trengo with Claude Code

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Run Support Reports via MCP Server

To start a report, run `list_tickets` to get all current ticket IDs in your CI/CD pipeline. Then pipe those results into `get_ticket` for deep dives on specific issues. You can script complex reports: pull a list of tickets, filter them by status using standard shell tools, and then iterate through the resulting IDs.

Manage User Bases with Claude Code MCP Server

Run `list_contacts` to dump every contact record into a file for batch processing. You can also use `list_team_members` to generate an LDAP-compatible list of all available team users. This lets you automate tasks like generating user access reports or syncing data across multiple services via shell commands.

Trigger Messaging Events from the CLI

If a process finishes successfully, use `send_message` to notify a specific channel. This is perfect for post-deployment notifications. You can also automate monitoring by running `list_webhooks` periodically. The output confirms that your necessary external endpoints are still configured and active.

Setup guide

Set up Trengo MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see trengo-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Trengo transactions." It will automatically discover and invoke the available Trengo tools.

Terminal

claude mcp add --transport http trengo-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Get your connection token →

Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Trengo MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "trengo-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

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Common questions about Trengo MCP in Claude Code

Simply run `list_tickets`. This command dumps every ticket ID into your terminal, which you can then pipe to other scripts for further action or processing.

You'll use `list_messages` paired with the specific ticket ID. This lets your automation script pull all communication threads from a single support case, making debugging simple.

The server exposes tools like `get_account_profile` and `list_webhooks`. These allow your script to verify user permissions and confirm that system hooks are configured correctly for continuous operation.

Yes. It unifies messaging from sources like WhatsApp, email, and social media into a single set of callable tools for your automation scripts.

The server touches communication messages and ticket status. Since you're running in the terminal, you control exactly what data types are passed through the pipeline—only pull what your script needs.

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