How to Use the Trengo MCP in Windsurf

Q: How does Trengo handle contact lists with Windsurf?

You use listcontacts to pull every customer record. This list includes basic profile information and allows your agent to cross-reference users against existing tickets for context.

Q: Can I check webhook status using Trengo and Windsurf?

Absolutely. The listwebhooks tool lets you see every configured endpoint, including when they were created and if they are currently active. It's a quick way to audit your setup.

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Connect Trengo MCP to Windsurf

Create your Vinkius account to connect Trengo to Windsurf and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Trengo with Windsurf

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Manage Conversations using MCP Server

The `list_tickets` tool shows your agent all active support tickets. From there, you can use `get_ticket` to pull the full history and diagnose customer issues. Once the details are gathered, Cascade writes a response and executes it via `send_message`. It handles the entire flow: fetch data, determine next steps, and send the reply—all without manual intervention.

Examine Team Structure with Windsurf MCP Server

Need to know who can help? Start by calling `list_team_members` to get a roster of available agents. Next, use `list_contacts` to see every customer associated with the account. This lets your agent map out reporting lines and contact groups instantly. You’re not just listing names; you're building an internal graph of who knows whom.

Configure System Hooks for Trengo

`create_webhook` sets up automated data pipes directly into your system. This tool lets you tell the MCP Server exactly what external events it needs to listen for. When a specific event happens—like a ticket reaching 'Closed' status via `update_ticket`—the webhook fires, giving your connected service immediate access to the latest data without needing constant polling.

Setup guide

Set up Trengo MCP in Windsurf

Prerequisites

Windsurf IDE installed (macOS, Windows, or Linux)
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open ~/.codeium/windsurf/mcp_config.json.
2

Add the Trengo MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Refresh MCPs

Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.
4

Verify in Cascade

Start a new Cascade conversation and ask something like "Show my Trengo payment history." If connected, Cascade will call the Trengo tools directly. You will see a green dot next to the server name in the MCP panel.

mcp_config.json

{
  "mcpServers": {
    "trengo-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Trengo. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Trengo MCP in Windsurf

You use `list_contacts` to pull every customer record. This list includes basic profile information and allows your agent to cross-reference users against existing tickets for context.

Absolutely. The `list_webhooks` tool lets you see every configured endpoint, including when they were created and if they are currently active. It's a quick way to audit your setup.

The server handles ticket status updates and message history. You can use `update_ticket` to change statuses, or `list_messages` to pull all communication within a specific ticket ID.

Yes. The core functionality manages conversations from multiple sources—WhatsApp, email, and chat—and presents them through the same shared inbox model.

This server primarily touches customer message threads and ticket status data. You control access to these records via your AI client's permissions, ensuring only authorized workflows can read or write.

Use it with your favorite AI tools

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