How do I connect my Dixa account?

You need to subscribe to the MCP on Vinkius and then provide your Dixa API Token, which you can find in your Dixa dashboard under Settings, Integrations, and API Tokens.

Which AI clients can I use with this MCP?

You can use this MCP with any compatible client, including Claude, Cursor, Windsurf, and VS Code.

Can I assign tickets to other team members?

Yes, you can use the agent to assign conversations to yourself or specific team members to optimize response times.

Does this MCP handle customer data?

Yes, it allows you to programmatically access and manage customer profiles, including contact information and interaction history.

Can I check if my webhooks are working?

Yes, you can monitor active webhooks and check API connectivity directly through your agent.

How do I find my Dixa API Token?

Log in to Dixa, navigate to Settings > Integrations > API Tokens, and generate a new token for your integration.

Can I assign tickets to myself via AI?

Yes! Use the assign_to_self capability with a specific conversation ID to take ownership of a support ticket.

How do I check which agents are online?

The list_support_agents capability retrieves all agent profiles and their current status directly from the Dixa platform.

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Connect Dixa (Alternative) to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire customer service workflow through your AI client.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 12 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 12 available through Dixa.

01
Get connection status
Checks the health of your Dixa API connection to ensure everything is running.
02
Get conversation details
Retrieves specific information and metadata for a single support ticket.
03
List active webhooks
Shows your current event configurations to monitor active webhooks.
04
List conversations
Fetches a list of all current customer tickets in your queue.

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 12 available through Dixa.

05
List end users
Provides a list of your Dixa customer profiles.
06
List support teams
Returns a list of your configured support teams.
07
Resolve conversation
Marks a specific conversation as resolved or closed.
08
Assign to self
Claims a conversation so it is assigned to you.

Capability set03 / 03

09-12

4 capabilities in this set.

Part of 12 available through Dixa.

09
Create conversation
Starts a new support chat or ticket within Dixa.
10
Create customer profile
Adds a new customer profile to your database.
11
Get agent info
Retrieves details about specific support agents.
12
List support agents
Lists all agents currently active in your support system.

Real work

What teams actually run

Rapid Ticket Reassignment

A manager identifies a high-priority ticket and tells the agent to assign it to a specific specialist.

Customer Context Retrieval

An agent needs to know a customer's history before responding and asks the AI to pull the profile.

Support Pipeline Cleanup

After a successful interaction, you tell your agent to mark the conversation as resolved.

System Health Checks

An operations lead checks the API connection status to ensure webhooks are functioning.

Automate a task

Put Dixa to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Dixa works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Dixa to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

954ms average. Fast in production.

Dixa is checked daily against the live service.

Daily averagePeak 1394ms

Oct 3Today

Fastest day: 741ms
Slowest day: 1394ms
14-day trend: Slowing+36%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Dixa, so you can see the experience inside your AI.

It does not authenticate your account with Dixa. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Dixa Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_ulWGITGVTLweveRLr1L8IsfgvaJt8NHFJO2WUv8d/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — Dixa capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "dixa-alternative-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_ulWGITGVTLweveRLr1L8IsfgvaJt8NHFJO2WUv8d/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Dixa in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Dixa owners hand off.

This MCP is built for support and operations professionals who need to manage high volumes of customer interactions without leaving their AI-powered workspace.

01
Support Leads
They use the agent to quickly reassign high-priority tickets and get ticket summaries.
02
Customer Success Teams
They monitor customer profiles and interaction history through natural language.
03
Operations Leads
They verify system health and manage webhook settings via simple queries.

FAQ

Questions Dixa owners ask.

01
How do I connect my Dixa account?
You need to subscribe to the MCP on Vinkius and then provide your Dixa API Token, which you can find in your Dixa dashboard under Settings, Integrations, and API Tokens.
02
Which AI clients can I use with this MCP?
You can use this MCP with any compatible client, including Claude, Cursor, Windsurf, and VS Code.
03
Can I assign tickets to other team members?
Yes, you can use the agent to assign conversations to yourself or specific team members to optimize response times.
04
Does this MCP handle customer data?
Yes, it allows you to programmatically access and manage customer profiles, including contact information and interaction history.
05
Can I check if my webhooks are working?
Yes, you can monitor active webhooks and check API connectivity directly through your agent.
06
How do I find my Dixa API Token?
Log in to Dixa, navigate to Settings > Integrations > API Tokens, and generate a new token for your integration.
07
Can I assign tickets to myself via AI?
Yes! Use the assign_to_self capability with a specific conversation ID to take ownership of a support ticket.
08
How do I check which agents are online?
The list_support_agents capability retrieves all agent profiles and their current status directly from the Dixa platform.

Explore

More in Communication Messaging

Connect Dixa to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-04

Get connection status

Get conversation details

List active webhooks

List conversations

05-08

List end users

List support teams

Resolve conversation

Assign to self

09-12

Create conversation

Create customer profile

Get agent info

List support agents

What teams actually run

Rapid Ticket Reassignment

Customer Context Retrieval

Support Pipeline Cleanup

System Health Checks

Building your own app? The connector is yours to use.

Dixa Connector

Claude Desktop

Support Leads

Customer Success Teams

Operations Leads

How do I connect my Dixa account?

Which AI clients can I use with this MCP?

Can I assign tickets to other team members?

Does this MCP handle customer data?

Can I check if my webhooks are working?

How do I find my Dixa API Token?

Can I assign tickets to myself via AI?

How do I check which agents are online?

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