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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use Kayako with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Manage support tickets, users, and knowledge base articles via Kayako. list cases, create users, and browse help center content directly from any AI agent.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 21 capabilities

The complete Kayako capability set.

These are the exact actions your AI can choose when you ask it to work with Kayako.

Capability set01 / 06

01-04

4 capabilities in this set.

Part of 21 available through Kayako.

  1. 01

    List views

    List Kayako views

  2. 02

    Create case

    Create a new Kayako case

  3. 03

    Create file

    Upload a file to Kayako

  4. 04

    Create user

    Create a new Kayako user

Capability set02 / 06

05-08

4 capabilities in this set.

Part of 21 available through Kayako.

  1. 05

    Get me

    Get current Kayako user details

  2. 06

    List locales

    List Kayako locales

  3. 07

    List macros

    List Kayako macros

  4. 08

    List sections

    List Kayako Help Center sections

Capability set03 / 06

09-12

4 capabilities in this set.

Part of 21 available through Kayako.

  1. 09

    List team members

    List members of a specific Kayako team

  2. 10

    List triggers

    List Kayako automation triggers

  3. 11

    List users

    Supports pagination and partial output. List Kayako users

  4. 12

    List brands

    List Kayako brands

Capability set04 / 06

13-15

3 capabilities in this set.

Part of 21 available through Kayako.

  1. 13

    List case posts

    List posts for a specific Kayako case

  2. 14

    List cases

    Supports pagination and partial output. List Kayako cases (conversations)

  3. 15

    List article comments

    List comments for a specific Kayako article

Capability set05 / 06

16-18

3 capabilities in this set.

Part of 21 available through Kayako.

  1. 16

    List articles

    List Kayako Help Center articles

  2. 17

    List categories

    List Kayako Help Center categories

  3. 18

    List endpoints

    List Kayako automation endpoints

Capability set06 / 06

19-21

3 capabilities in this set.

Part of 21 available through Kayako.

  1. 19

    List monitors

    List Kayako automation monitors

  2. 20

    List organizations

    List Kayako organizations

  3. 21

    List teams

    List Kayako teams

Observed, not estimated

887ms average. Fast in production.

Kayako is checked daily against the live service.

Daily averagePeak 1110ms
Aug 20Today
Fastest day
767ms
Slowest day
1110ms
14-day trend
Stable-1%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 21 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Kayako, so you can see the experience inside your AI.

It does not authenticate your account with Kayako. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Kayako Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_8meC0XmFNESw2z0Ew7b0Q5L9G1Y8ondBj4dspmdY/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Kayako capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "kayako-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_8meC0XmFNESw2z0Ew7b0Q5L9G1Y8ondBj4dspmdY/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Kayako owners ask.

  • 01

    How can I view the conversation history of a specific support ticket?

    You can use the list_case_posts capability by providing the specific Case ID. This will retrieve all messages, replies, and internal notes associated with that conversation.

  • 02

    Is it possible to browse Help Center articles through the AI?

    Yes! Use the list_articles capability to fetch knowledge base content and list_categories to see how the information is structured within your Kayako Help Center.

  • 03

    Can I create a new support case directly from the chat?

    Absolutely. The create_case capability allows you to open a new support ticket by providing a subject and the initial message contents.

Explore

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