BoldDeskをChatGPT、Claude、Geminiに接続

• 01 / 03チケット管理の方法
• 02 / 03チケットへの返信方法
• 03 / 03データの取得方法

最速日

747ms

最遅日

1102ms

14日間の傾向

遅延傾向+8%

BoldDesk Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_BZjBIH0qqHSjdrsL1Yr17YT1IPYbZzxY9JybUlWw/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — BoldDesk capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "bolddesk-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_BZjBIH0qqHSjdrsL1Yr17YT1IPYbZzxY9JybUlWw/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ BoldDeskをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートリーダー

  ダッシュボードを検索することなく、チケットのステータスやエージェントの割り当てを素早く確認できます。

• 02

  カスタマーサクセスマネージャー

  日々の業務フローの中で、顧客の履歴やプロフィールを直接取得できます。

• 03

  開発者

  自然言語を使用して、サポートチケット管理を自動化されたビジネスプロセスに統合できます。

• 01

  How do I connect BoldDesk to my AI client?

  You subscribe to the MCP on Vinkius and provide your BoldDesk API Key and Domain. Once connected, it is ready to use in clients like Claude or Cursor.

• 02

  Which AI clients can I use with this MCP?

  You can use any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.

• 03

  Can I reply to customers through the AI agent?

  Yes, you can use the reply_to_ticket capability to send public replies to customers directly.

• 04

  Is it possible to add internal notes?

  Yes, the add_ticket_note capability allows you to add private notes to tickets for your team.

• 05

  Do I need to host the MCP myself?

  No, Vinkius hosts and manages the MCP for you, so it is ready to run immediately.

• 06

  Can I check the status of a specific support ticket?

  Yes! Use the get_ticket capability with the Ticket ID. Your agent will fetch the latest status, priority, and the full conversation history directly from BoldDesk.

• 07

  How do I add a private note to a ticket for my team?

  Simply ask the agent to add_ticket_note and provide the Ticket ID and the content of your note. This will be added as a private internal note invisible to the customer.

• 08

  Does the integration allow creating a ticket for a new user?

  Yes. When using create_ticket, if the requester email does not exist in your contact list, BoldDesk will automatically create a new contact profile for that user.

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