HappyFox Connector for AI agents.
10 live capabilities
Manage support tickets and customer contacts through your help desk.
Waiting for input…
Why people use HappyFox
HappyFox for Faster Support Ticket Management
This Connector puts your help desk directly into your agent's reach. You can ask for a summary of pending issues, create new requests, or update a ticket's status with a single sentence. You get a unified workspace where the AI handles the data entry, so you can focus on solving the actual problem.
What Vinkius changes
Your help desk becomes a conversational interface for faster ticket handling.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
High Volume Spikes
A support lead asks the agent to list all pending tickets in a specific category to see what needs immediate attention.
- Real-world use case 02
Live Client Follow-ups
A success rep asks the agent to add a staff update to a ticket while on a call with a customer to log the conversation.
- Real-world use case 03
Onboarding New Issues
An IT staffer tells the agent to create a ticket for a reported crash, providing the customer details via chat.
Complete set · 10capabilities
The complete HappyFox capability set.
These are the exact actions your AI can choose when you ask it to work with HappyFox.
01—04
4 capabilities in this set.
Part of 10 available through HappyFox.
- 01 Capability
List categories
See all your help desk categories. This helps your agent route tickets correctly.
- 02 Capability
List contacts
See all customers in your database. Use this to find contact info quickly.
- 03 Capability
Add staff update
Add a response or note to a ticket. This keeps your team updated on the latest progress.
- 04 Capability
Create ticket
Create a new support request with a subject and category. This automates the manual entry of new issues.
05—07
3 capabilities in this set.
Part of 10 available through HappyFox.
- 05 Capability
Get ticket
Fetch every detail about a specific ticket. Use this to see the full history of a customer's problem.
- 06 Capability
List priorities
View all available ticket priorities. Use this to understand how to rank different issues.
- 07 Capability
List staff
See all staff members and their roles. This is great for checking who is on duty.
08—10
3 capabilities in this set.
Part of 10 available through HappyFox.
- 08 Capability
List statuses
Get a list of all ticket statuses. Use this to filter for pending or resolved items.
- 09 Capability
List tickets
List all support tickets with filters. This gives you a high-level view of your current queue.
- 10 Capability
Search tickets
Search for tickets using a text query. This lets you find specific issues in seconds.
Set up in minutes
One URL. Then ask HappyFox to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use HappyFox from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_I7arE6jBK6WWEsAwUe8piYUWXpwHZXgcaQ8cHyGb/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it HappyFox, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable HappyFox for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_I7arE6jBK6WWEsAwUe8piYUWXpwHZXgcaQ8cHyGb/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the HappyFox URL.
- Step 03
Save and start
Save the connection and enable HappyFox in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"happyfox": {
"url": "https://edge.vinkius.com/vk_preview_I7arE6jBK6WWEsAwUe8piYUWXpwHZXgcaQ8cHyGb/mcp"
}
}
}- Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using HappyFox
Open Agent mode in chat and ask: "Using HappyFox, help me...". 10 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"happyfox": {
"url": "https://edge.vinkius.com/vk_preview_I7arE6jBK6WWEsAwUe8piYUWXpwHZXgcaQ8cHyGb/mcp"
}
}
}- Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using HappyFox
Ask Copilot: "Using HappyFox, help me...". 10 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"happyfox": {
"url": "https://edge.vinkius.com/vk_preview_I7arE6jBK6WWEsAwUe8piYUWXpwHZXgcaQ8cHyGb/mcp"
}
}
}- Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using HappyFox
Open Cascade and ask: "Using HappyFox, help me...". 10 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"happyfox": {
"url": "https://edge.vinkius.com/vk_preview_I7arE6jBK6WWEsAwUe8piYUWXpwHZXgcaQ8cHyGb/mcp"
}
}
}- Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using HappyFox
Ask Cline: "Using HappyFox, help me...". 10 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add happyfox --transport http "https://edge.vinkius.com/vk_preview_I7arE6jBK6WWEsAwUe8piYUWXpwHZXgcaQ8cHyGb/mcp"- Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using HappyFox
Ask Claude: "Using HappyFox, show me...". 10 tools are ready
Where the request belongs
Work HappyFox can move forward.
This is for support managers tired of manual data entry, customer success leads who need to check history fast, and IT staff managing internal requests.
Support Manager
Checks ticket volumes and staff workloads without opening a separate dashboard.
Customer Success Rep
Adds updates to a client's ticket history while on a live call with them.
IT Specialist
Quickly creates and tracks internal bug reports as they come in.
Build the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
Browse ConnectorsGorgias
Manage your customer support tickets, messages, and user profiles via AI.
Help Scout
Automate customer support via Help Scout. manage conversations, customers, and team workflows directly from any AI agent.
Sobot
Leading AI customer support and ticketing platform in China. manage tickets, agents, and knowledge via AI.
Dixa
Route customer conversations to the right agent across phone, email, chat, and messaging with intelligent prioritization.
Chatwoot
Manage customer engagement via Chatwoot. track conversations, reply to messages, and manage contacts directly from any AI agent.
HelpCrunch
Engage customers with live chat, email automation, and a knowledge base that reduces support workload and boosts satisfaction.
Bring your own AI
Change the model, client or framework. Keep HappyFox connected.
-
Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about HappyFox.
The practical details behind the request, access and result.
Can I use the HappyFox MCP to manage my help desk?
Yes, it lets you list, create, and update tickets directly through your AI agent. You can manage your entire support queue without leaving your chat app.
Does the HappyFox MCP support searching old tickets?
Yes, you can use the search capability to find specific keywords across your entire ticket history. This makes it easy to find past resolutions for returning customers.
How does the HappyFox MCP help with staff updates?
It allows your agent to add notes to tickets, keeping your team informed without manual entry. You can just tell your agent what happened, and it logs the note.
Can I use HappyFox MCP to see my customer list?
Yes, your agent can pull up and search through your contact database to find customer info. This helps you quickly identify who you're talking to during a support call.
Can the HappyFox MCP create new tickets for me?
Yes, you can give your agent the customer details and a subject to log a new request automatically. It handles the data entry for you in real-time.
Will the HappyFox MCP help me organize my ticket categories?
Yes, your agent can access your categories and statuses to help route tickets correctly. This ensures that requests get to the right team members faster.
How do I find my HappyFox API credentials?
Log in to HappyFox, go to Manage > Integrations > API. You will be able to generate your API Key and Auth Code from there.
What is the 'Account Name'?
The Account Name is the subdomain used to access your HappyFox instance (e.g., if you log in at company.happyfox.com, your account name is company).
Can I add updates to existing tickets?
Yes! Use the add_staff_update capability. You just need to provide the ticket_id and the text of your update. This will appear as a staff response in the help desk.
Is the integration secure for managing support data?
Absolutely. The integration uses industry-standard HTTP Basic authentication over HTTPS. Your credentials are encrypted and stored securely within the Vinkius Cloud infrastructure.
One connection away
Give your agent a direct line to HappyFox.
Connect HappyFox once. Keep it beside 5,900+ managed Connectors when the next task needs more.
Explore every Connector No credit card required · Free tier available