How to Use the Gorgias MCP in Claude Code

Q: Can I use Claude Code to list Gorgias users?

Yes, listusers provides a full breakdown of agents in your workspace. You can filter this output using standard command-line tools.

Control your Gorgias support operations from the terminal using Claude Code for headless ticket management.

See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

MCP Servers - Free for Subscribers

Connect Gorgias MCP to Claude Code

Create your Vinkius account to connect Gorgias to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

GDPR Free for Subscribers

Setup Gorgias with Claude Code

Ask AI about this MCP

ChatGPT

Claude

Perplexity

Terminal-based ticket operations

Run `list_tickets` or `update_ticket` directly from your shell to manage your queue without a GUI. This fits into your existing CI/CD or CLI workflows perfectly. It handles the API communication so you don't have to write custom scripts. Just call the tools and pipe the output to your next command.

Headless customer data retrieval

Use `list_customers` and `get_customer` to pull user info into your logs or scripts. It returns clean data that you can process in any terminal pipeline. This is for developers who live in the terminal. Get the details you need without ever touching a mouse or a browser.

Scriptable message submission

Trigger `create_message` via your terminal to send notes or replies to Gorgias. It checks `list_messages` first to verify the thread context. This allows you to automate repetitive replies or status updates. Everything happens in your terminal session with immediate feedback.

Setup guide

Set up Gorgias MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see gorgias-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Gorgias transactions." It will automatically discover and invoke the available Gorgias tools.

Terminal

claude mcp add --transport http gorgias-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Get your connection token →

Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Gorgias MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "gorgias-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Gorgias. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

Connect Gorgias now

Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about Gorgias MCP in Claude Code

Absolutely. You can chain these tools in a shell script or run them sequentially in your terminal to manage your support workload programmatically.

Use the add command with your server URL and endpoint token. Once added, you can verify the connection by listing the available tools.

Your credentials and tokens are stored locally in your configuration file. They are never transmitted to our servers.

Yes, `list_users` provides a full breakdown of agents in your workspace. You can filter this output using standard command-line tools.

Data is fetched directly from the API over an encrypted connection. We do not persist any customer PII on your local disk beyond the current command output.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

OpenAI Agents SDK sdk-python

Google ADK sdk-python

Pydantic AI sdk-python

Vercel AI SDK sdk-typescript