Use UserEcho with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Build a customer feedback community with idea voting, knowledge base, helpdesk, and live chat in one support ecosystem.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 6 capabilities
The complete UserEcho capability set.
These are the exact actions your AI can choose when you ask it to work with UserEcho.
01-03
3 capabilities in this set.
Part of 6 available through UserEcho.
- 01
List account users
List account users
- 02
Create support ticket
Add a new ticket
- 03
Get ticket details
Get details for a specific ticket
04-06
3 capabilities in this set.
Part of 6 available through UserEcho.
- 04
List kb articles
List knowledge base articles
- 05
List forums
List UserEcho forums
- 06
List tickets
List helpdesk tickets
Observed, not estimated
808ms average. Fast in production.
UserEcho is checked daily against the live service.
- Fastest day
- 693ms
- Slowest day
- 1009ms
- 14-day trend
- Improving-27%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 6 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of UserEcho, so you can see the experience inside your AI.
It does not authenticate your account with UserEcho. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
UserEcho Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_T8qEXAdz0hzd70K0SD43u1FBREqEHlieOPkPV65E/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — UserEcho capabilities are ready to use.
{
"mcpServers": {
"userecho-mcp": {
"url": "https://edge.vinkius.com/vk_preview_T8qEXAdz0hzd70K0SD43u1FBREqEHlieOPkPV65E/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions UserEcho owners ask.
- 01
Can I see the full conversation history of a support ticket?
Yes! Use the get_ticket_details capability and provide the Ticket ID. Your agent will retrieve the complete metadata and all conversation threads for that specific issue.
- 02
How do I list all the help center articles in my account?
Run the list_kb_articles query. The agent will retrieve a complete list of all articles currently published in your UserEcho knowledge base.
- 03
Is it possible to create a new ticket via AI for a customer?
Absolutely. Use the create_support_ticket action. Provide a header and the detailed content, and the agent will instantly log the request in your UserEcho helpdesk.
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