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Connect UserEcho to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Handle support tickets and forum feedback through natural conversation.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

A futuristic MCP client docking bay
V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 6 capabilities

We ship only the actions that matter.

Capability set01 / 02

01-03

3 capabilities in this set.

Part of 6 available through UserEcho.

  1. 01

    Get ticket details

    This capability pulls the full conversation history and current status for a specific support ticket.

  2. 02

    List kb articles

    Use this to browse or search through all the articles currently in your help center knowledge base.

  3. 03

    List tickets

    This capability generates a list of all helpdesk tickets in your account.

Capability set02 / 02

04-06

3 capabilities in this set.

Part of 6 available through UserEcho.

  1. 04

    List account users

    This capability retrieves a list of all users and team members within your UserEcho account.

  2. 05

    Create support ticket

    This capability allows your agent to submit a brand new support ticket directly to your helpdesk.

  3. 06

    List forums

    Use this to see all the feedback and support forums active in your community.

Real work

What teams actually run

01

Rapid Bug Reporting

Turn a forum discussion about a bug into a formal support ticket using your agent.

02

Self-Service Verification

Ask your agent to check if a specific troubleshooting guide exists in your knowledge base.

03

Support Auditing

Review ticket statuses and conversation histories to monitor resolution progress.

04

Community Trend Analysis

Use your agent to list forum posts and identify emerging user suggestions.

Automate a task

Put UserEcho to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

UserEcho works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

ClaudeClaudeChatGPTChatGPTGeminiGeminiPerplexityPerplexityGrokGrokMicrosoft CopilotMicrosoft CopilotCursorCursorVS CodeVS CodeWindsurfWindsurfJetBrainsJetBrainsClineClineLangChainLangChainVercel AI SDKVercel AI SDKLovableLovableZ.aiZ.aiRaycastRaycastQwen CodeQwen CodeKimi CodeKimi CodeLe ChatLe Chat

Building your own app? The connector is yours to use.

You don't need a client to put UserEcho to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

821ms average. Fast in production.

UserEcho is checked daily against the live service.

Daily averagePeak 968ms
Oct 3Today
Fastest day
637ms
Slowest day
968ms
14-day trend
Stable+2%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 6 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of UserEcho, so you can see the experience inside your AI.

It does not authenticate your account with UserEcho. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

UserEcho Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_T8qEXAdz0hzd70K0SD43u1FBREqEHlieOPkPV65E/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — UserEcho capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "userecho-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_T8qEXAdz0hzd70K0SD43u1FBREqEHlieOPkPV65E/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up UserEcho in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work UserEcho owners hand off.

This MCP is built for teams managing customer relationships and community feedback loops.

  • 01

    Customer Support Managers

    They use the agent to pull ticket histories and check team activity.

  • 02

    Community Managers

    They monitor forum feedback and check if help articles exist.

  • 03

    Product Teams

    They track bug reports and feature requests from UserEcho forums.

FAQ

Questions UserEcho owners ask.

  • 01

    How do I connect UserEcho to my AI client?

    You subscribe to the MCP on Vinkius, enter your UserEcho API credentials, and then connect your client like Claude or Cursor in one click.

  • 02

    What information do I need from UserEcho?

    You will need your UserEcho API Token and your Subdomain, which you can find in your developer settings.

  • 03

    Can I create tickets using my AI agent?

    Yes, you can use the create_support_ticket capability to submit new tickets directly through your agent.

  • 04

    Does this work with Cursor or VS Code?

    Yes, this MCP works with any MCP-compatible client, including Cursor, Windsurf, and VS Code.

  • 05

    Can I search my help center articles?

    Yes, the list_kb_articles capability allows your agent to query and retrieve your knowledge base content.

  • 06

    Can I see the full conversation history of a support ticket?

    Yes! Use the get_ticket_details capability and provide the Ticket ID. Your agent will retrieve the complete metadata and all conversation threads for that specific issue.

  • 07

    How do I list all the help center articles in my account?

    Run the list_kb_articles query. The agent will retrieve a complete list of all articles currently published in your UserEcho knowledge base.

  • 08

    Is it possible to create a new ticket via AI for a customer?

    Absolutely. Use the create_support_ticket action. Provide a header and the detailed content, and the agent will instantly log the request in your UserEcho helpdesk.

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