HelpshiftをChatGPT、Claude、Geminiに接続

• 01 / 03サポート活動の監査方法
• 02 / 03サポートチケットの管理方法
• 03 / 03ユーザーの一括更新方法

最速日

686ms

最遅日

1071ms

14日間の傾向

遅延傾向+8%

Helpshift Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_jZ6NKTchGRzRzK0UzRNZIEl3PNMLuXVjITflQNRv/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Helpshift capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "helpshift-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_jZ6NKTchGRzRzK0UzRNZIEl3PNMLuXVjITflQNRv/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ HelpshiftをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートマネージャー

  複雑な案件の履歴や監査ログを即座に取得し、状況を把握できます。

• 02

  モバイル製品チーム

  開発フローの中で、バグ報告やユーザーからのフィードバックをリアルタイムに監視できます。

• 03

  カスタマーサクセス運用担当

  大量のユーザープロファイルの更新や、ID同期などのバッチ処理を自動化できます。

• 01

  How do I connect my Helpshift account?

  You subscribe to the MCP on Vinkius and enter your Helpshift API Key and Domain. Once connected, you can use it immediately in any compatible client.

• 02

  Can I reply to customers using this MCP?

  Yes. You can use the add_issue_message capability to send replies directly to existing support issues.

• 03

  Does this support bulk user updates?

  Yes. The bulk_user_action capability allows you to perform multiple profile operations at once using the User Hub v2 API.

• 04

  Which AI clients can I use with this?

  You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.

• 05

  Can I see the history of a support ticket?

  Yes. The get_issue_audit_logs capability lets you retrieve the full action history for any specific issue.

• 06

  How do I find my Helpshift API Key?

  Log in to your Helpshift dashboard, go to Settings > API, and you will find your API Key listed there. This key is used as the username for Basic Authentication.

• 07

  What is the 'Domain' in the setup?

  The domain is the unique identifier for your Helpshift instance (e.g., if you access it at company.helpshift.com, your domain is company).

• 08

  Can I see the history of actions taken on an issue?

  Yes! Use the get_issue_audit_logs capability (v2). It retrieves the action history, showing when status was changed, who was assigned, and which tags were added.

• 09

  Is the integration secure for support data?

  Absolutely. The integration uses industry-standard Basic Authentication over HTTPS. Your credentials are encrypted and stored securely within the Vinkius Cloud infrastructure.

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