Gorgias MCP Server for Claude Code 12 tools — connect in under 2 minutes
Claude Code is Anthropic's agentic CLI for terminal-first development. Add Gorgias as an MCP server in one command and Claude Code will discover every tool at runtime. ideal for automation pipelines, CI/CD integration, and headless workflows via Vinkius.
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Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install Gorgias and 2,500+ MCP Servers from a single visual interface.
# Your Vinkius token. get it at cloud.vinkius.com
claude mcp add gorgias --transport http "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Gorgias MCP Server
Connect your Gorgias helpdesk to your AI agent and streamline your customer support operations. Use natural language to monitor ticket queues, draft replies, and manage customer profiles without switching tabs.
Claude Code registers Gorgias as an MCP server in a single terminal command. Once connected, Claude Code discovers all 12 tools at runtime and can call them headlessly. ideal for CI/CD pipelines, cron jobs, and automated workflows where Gorgias data drives decisions without human intervention.
What you can do
- Ticket Management — List open tickets, retrieve specific conversation histories, and update ticket statuses
- Customer Communication — Draft and send replies to customers or add internal notes for your team
- Customer Profiles — Search for customers by email, retrieve their details, or create new profiles on the fly
- Team Monitoring — List active agents and retrieve user details for internal coordination
The Gorgias MCP Server exposes 12 tools through the Vinkius. Connect it to Claude Code in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Gorgias to Claude Code via MCP
Follow these steps to integrate the Gorgias MCP Server with Claude Code.
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
Add the MCP Server
Run the command above in your terminal
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
Start using Gorgias
Ask Claude: "Using Gorgias, show me...". 12 tools are ready
Why Use Claude Code with the Gorgias MCP Server
Claude Code provides unique advantages when paired with Gorgias through the Model Context Protocol.
Single-command setup: `claude mcp add` registers the server instantly. no config files to edit or applications to restart
Terminal-native workflow means MCP tools integrate seamlessly into shell scripts, CI/CD pipelines, and automated DevOps tasks
Claude Code runs headlessly, enabling unattended batch processing using Gorgias tools in cron jobs or deployment scripts
Built by the same team that created the MCP protocol, ensuring first-class compatibility and the fastest adoption of new protocol features
Gorgias + Claude Code Use Cases
Practical scenarios where Claude Code combined with the Gorgias MCP Server delivers measurable value.
CI/CD integration: embed Gorgias tool calls in your deployment pipeline to validate configurations or fetch secrets before shipping
Headless batch processing: schedule Claude Code to query Gorgias nightly and generate reports without human intervention
Shell scripting: pipe Gorgias outputs into other CLI tools for data transformation, filtering, and aggregation
Infrastructure monitoring: run Claude Code in a cron job to query Gorgias status endpoints and alert on anomalies
Gorgias MCP Tools for Claude Code (12)
These 12 tools become available when you connect Gorgias to Claude Code via MCP:
create_customer
Create a new customer profile
create_message
Add a message (reply or internal note) to a ticket
create_ticket
Create a new ticket
get_customer
Get details for a specific customer
get_ticket
Get details of a specific ticket
get_user
Get details for a specific agent/user
list_customers
List or search customers
list_messages
List messages within a ticket
list_tickets
List support tickets
list_users
List agents/users in the workspace
update_customer
Update a customer profile
update_ticket
Update an existing ticket
Example Prompts for Gorgias in Claude Code
Ready-to-use prompts you can give your Claude Code agent to start working with Gorgias immediately.
"Show me the 5 most recent open tickets."
"Reply to ticket #1042 saying their order has been shipped and provide the tracking link."
"Check if there's a profile for customer alex.smith@example.com."
Troubleshooting Gorgias MCP Server with Claude Code
Common issues when connecting Gorgias to Claude Code through the Vinkius, and how to resolve them.
Command not found: claude
npm install -g @anthropic-ai/claude-codeConnection timeout
Gorgias + Claude Code FAQ
Common questions about integrating Gorgias MCP Server with Claude Code.
How do I add an MCP server to Claude Code?
claude mcp add --transport http "" in your terminal. Claude Code registers the server and discovers all tools immediately.Can Claude Code run MCP tools in headless mode?
How do I list all connected MCP servers?
claude mcp in your terminal to see all registered servers and their status, or type /mcp inside an active Claude Code session.Connect Gorgias with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
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Purpose-built IDE for agentic AI coding workflows.
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Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect Gorgias to Claude Code
Get your token, paste the configuration, and start using 12 tools in under 2 minutes. No API key management needed.