Gorgias MCP Server for Windsurf 12 tools — connect in under 2 minutes
Windsurf brings agentic AI coding to a purpose-built IDE. Connect Gorgias through Vinkius and Cascade will auto-discover every tool. ask questions, generate code, and act on live data without leaving your editor.
ASK AI ABOUT THIS MCP SERVER
Vinkius supports streamable HTTP and SSE.
Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install Gorgias and 2,500+ MCP Servers from a single visual interface.
{
"mcpServers": {
"gorgias": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Gorgias MCP Server
Connect your Gorgias helpdesk to your AI agent and streamline your customer support operations. Use natural language to monitor ticket queues, draft replies, and manage customer profiles without switching tabs.
Windsurf's Cascade agent chains multiple Gorgias tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 12 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.
What you can do
- Ticket Management — List open tickets, retrieve specific conversation histories, and update ticket statuses
- Customer Communication — Draft and send replies to customers or add internal notes for your team
- Customer Profiles — Search for customers by email, retrieve their details, or create new profiles on the fly
- Team Monitoring — List active agents and retrieve user details for internal coordination
The Gorgias MCP Server exposes 12 tools through the Vinkius. Connect it to Windsurf in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Gorgias to Windsurf via MCP
Follow these steps to integrate the Gorgias MCP Server with Windsurf.
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
Add the server
Paste the JSON configuration above into mcp_config.json
Save and reload
Windsurf will detect the new server automatically
Start using Gorgias
Open Cascade and ask: "Using Gorgias, help me...". 12 tools available
Why Use Windsurf with the Gorgias MCP Server
Windsurf provides unique advantages when paired with Gorgias through the Model Context Protocol.
Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention
Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively
JSON-based configuration means zero code changes: paste a URL, reload, and all 12 tools are immediately available
Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts
Gorgias + Windsurf Use Cases
Practical scenarios where Windsurf combined with the Gorgias MCP Server delivers measurable value.
Automated code generation: ask Cascade to fetch data from Gorgias and generate models, types, or handlers based on real API responses
Live debugging: query Gorgias tools mid-session to inspect production data while debugging without leaving the editor
Documentation generation: pull schema information from Gorgias and have Cascade generate comprehensive API docs automatically
Rapid prototyping: combine Gorgias data with Cascade's code generation to scaffold entire features in minutes
Gorgias MCP Tools for Windsurf (12)
These 12 tools become available when you connect Gorgias to Windsurf via MCP:
create_customer
Create a new customer profile
create_message
Add a message (reply or internal note) to a ticket
create_ticket
Create a new ticket
get_customer
Get details for a specific customer
get_ticket
Get details of a specific ticket
get_user
Get details for a specific agent/user
list_customers
List or search customers
list_messages
List messages within a ticket
list_tickets
List support tickets
list_users
List agents/users in the workspace
update_customer
Update a customer profile
update_ticket
Update an existing ticket
Example Prompts for Gorgias in Windsurf
Ready-to-use prompts you can give your Windsurf agent to start working with Gorgias immediately.
"Show me the 5 most recent open tickets."
"Reply to ticket #1042 saying their order has been shipped and provide the tracking link."
"Check if there's a profile for customer alex.smith@example.com."
Troubleshooting Gorgias MCP Server with Windsurf
Common issues when connecting Gorgias to Windsurf through the Vinkius, and how to resolve them.
Server not connecting
Gorgias + Windsurf FAQ
Common questions about integrating Gorgias MCP Server with Windsurf.
How does Windsurf discover MCP tools?
mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.Can Cascade chain multiple MCP tool calls?
Does Windsurf support multiple MCP servers?
mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.Connect Gorgias with your favorite client
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Connect Gorgias to Windsurf
Get your token, paste the configuration, and start using 12 tools in under 2 minutes. No API key management needed.