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Gorgias MCP Server for Mastra AI 12 tools — connect in under 2 minutes

Built by Vinkius GDPR 12 Tools SDK

Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect Gorgias through the Vinkius and Mastra agents discover all tools automatically — type-safe, streaming-ready, and deployable anywhere Node.js runs.

Vinkius supports streamable HTTP and SSE.

typescript
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";

async function main() {
  // Your Vinkius token — get it at cloud.vinkius.com
  const mcpClient = await createMCPClient({
    servers: {
      "gorgias": {
        url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
      },
    },
  });

  const tools = await mcpClient.getTools();
  const agent = new Agent({
    name: "Gorgias Agent",
    instructions:
      "You help users interact with Gorgias " +
      "using 12 tools.",
    model: openai("gpt-4o"),
    tools,
  });

  const result = await agent.generate(
    "What can I do with Gorgias?"
  );
  console.log(result.text);
}

main();
Gorgias
Fully ManagedVinkius Servers
60%Token savings
High SecurityEnterprise-grade
IAMAccess control
EU AI ActCompliant
DLPData protection
V8 IsolateSandboxed
Ed25519Audit chain
<40msKill switch
Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Gorgias MCP Server

Connect your Gorgias helpdesk to your AI agent and streamline your customer support operations. Use natural language to monitor ticket queues, draft replies, and manage customer profiles without switching tabs.

Mastra's agent abstraction provides a clean separation between LLM logic and Gorgias tool infrastructure. Connect 12 tools through the Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution — deployable to any Node.js host in one command.

What you can do

  • Ticket Management — List open tickets, retrieve specific conversation histories, and update ticket statuses
  • Customer Communication — Draft and send replies to customers or add internal notes for your team
  • Customer Profiles — Search for customers by email, retrieve their details, or create new profiles on the fly
  • Team Monitoring — List active agents and retrieve user details for internal coordination

The Gorgias MCP Server exposes 12 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Gorgias to Mastra AI via MCP

Follow these steps to integrate the Gorgias MCP Server with Mastra AI.

01

Install dependencies

Run npm install @mastra/core @mastra/mcp @ai-sdk/openai

02

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

03

Run the agent

Save to agent.ts and run with npx tsx agent.ts

04

Explore tools

Mastra discovers 12 tools from Gorgias via MCP

Why Use Mastra AI with the Gorgias MCP Server

Mastra AI provides unique advantages when paired with Gorgias through the Model Context Protocol.

01

Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure — add Gorgias without touching business code

02

Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation

03

TypeScript-native: full type inference for every Gorgias tool response with IDE autocomplete and compile-time checks

04

One-command deployment to any Node.js host — Vercel, Railway, Fly.io, or your own infrastructure

Gorgias + Mastra AI Use Cases

Practical scenarios where Mastra AI combined with the Gorgias MCP Server delivers measurable value.

01

Automated workflows: build multi-step agents that query Gorgias, process results, and trigger downstream actions in a typed pipeline

02

SaaS integrations: embed Gorgias as a first-class tool in your product's AI features with Mastra's clean agent API

03

Background jobs: schedule Mastra agents to query Gorgias on a cron and store results in your database automatically

04

Multi-agent systems: create specialist agents that collaborate using Gorgias tools alongside other MCP servers

Gorgias MCP Tools for Mastra AI (12)

These 12 tools become available when you connect Gorgias to Mastra AI via MCP:

01

create_customer

Create a new customer profile

02

create_message

Add a message (reply or internal note) to a ticket

03

create_ticket

Create a new ticket

04

get_customer

Get details for a specific customer

05

get_ticket

Get details of a specific ticket

06

get_user

Get details for a specific agent/user

07

list_customers

List or search customers

08

list_messages

List messages within a ticket

09

list_tickets

List support tickets

10

list_users

List agents/users in the workspace

11

update_customer

Update a customer profile

12

update_ticket

Update an existing ticket

Example Prompts for Gorgias in Mastra AI

Ready-to-use prompts you can give your Mastra AI agent to start working with Gorgias immediately.

01

"Show me the 5 most recent open tickets."

02

"Reply to ticket #1042 saying their order has been shipped and provide the tracking link."

03

"Check if there's a profile for customer alex.smith@example.com."

Troubleshooting Gorgias MCP Server with Mastra AI

Common issues when connecting Gorgias to Mastra AI through the Vinkius, and how to resolve them.

01

createMCPClient not exported

Install: npm install @mastra/mcp

Gorgias + Mastra AI FAQ

Common questions about integrating Gorgias MCP Server with Mastra AI.

01

How does Mastra AI connect to MCP servers?

Create an MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.
02

Can Mastra agents use tools from multiple servers?

Yes. Pass multiple MCP clients to the agent constructor. Mastra merges all tool schemas and the agent can call any tool from any server.
03

Does Mastra support workflow orchestration?

Yes. Mastra has a built-in workflow engine that lets you chain MCP tool calls with branching logic, error handling, and parallel execution.

Connect Gorgias to Mastra AI

Get your token, paste the configuration, and start using 12 tools in under 2 minutes. No API key management needed.