ServiceNow MCP Server for Vercel AI SDK 10 tools — connect in under 2 minutes
The Vercel AI SDK is the TypeScript toolkit for building AI-powered applications. Connect ServiceNow through Vinkius and every tool is available as a typed function. ready for React Server Components, API routes, or any Node.js backend.
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Vinkius supports streamable HTTP and SSE.
import { createMCPClient } from "@ai-sdk/mcp";
import { generateText } from "ai";
import { openai } from "@ai-sdk/openai";
async function main() {
const mcpClient = await createMCPClient({
transport: {
type: "http",
// Your Vinkius token. get it at cloud.vinkius.com
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
});
try {
const tools = await mcpClient.tools();
const { text } = await generateText({
model: openai("gpt-4o"),
tools,
prompt: "Using ServiceNow, list all available capabilities.",
});
console.log(text);
} finally {
await mcpClient.close();
}
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About ServiceNow MCP Server
Connect your ServiceNow instance to any AI agent and manage your entire IT service lifecycle through natural conversation.
The Vercel AI SDK gives every ServiceNow tool full TypeScript type inference, IDE autocomplete, and compile-time error checking. Connect 10 tools through Vinkius and stream results progressively to React, Svelte, or Vue components. works on Edge Functions, Cloudflare Workers, and any Node.js runtime.
What you can do
- Incident Management — Create, update, and resolve incidents. Query open tickets by priority, assignment group, or SLA breach status
- Service Requests — Submit and track service catalog requests, view approval chains, and check fulfillment status
- Change Management — Create change requests, review CAB approvals, and monitor scheduled change windows
- CMDB Queries — Search configuration items, explore CI relationships, and audit asset records across your infrastructure
- Knowledge Base — Search and retrieve knowledge articles to help with incident resolution and self-service
- User Management — Look up user profiles, group memberships, and role assignments across your organization
- Custom Table Queries — Execute SysParm-filtered queries against any ServiceNow table with full dot-walking support
The ServiceNow MCP Server exposes 10 tools through the Vinkius. Connect it to Vercel AI SDK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect ServiceNow to Vercel AI SDK via MCP
Follow these steps to integrate the ServiceNow MCP Server with Vercel AI SDK.
Install dependencies
Run npm install @ai-sdk/mcp ai @ai-sdk/openai
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Run the script
Save to agent.ts and run with npx tsx agent.ts
Explore tools
The SDK discovers 10 tools from ServiceNow and passes them to the LLM
Why Use Vercel AI SDK with the ServiceNow MCP Server
Vercel AI SDK provides unique advantages when paired with ServiceNow through the Model Context Protocol.
TypeScript-first: every MCP tool gets full type inference, IDE autocomplete, and compile-time error checking out of the box
Framework-agnostic core works with Next.js, Nuxt, SvelteKit, or any Node.js runtime. same ServiceNow integration everywhere
Built-in streaming UI primitives let you display ServiceNow tool results progressively in React, Svelte, or Vue components
Edge-compatible: the AI SDK runs on Vercel Edge Functions, Cloudflare Workers, and other edge runtimes for minimal latency
ServiceNow + Vercel AI SDK Use Cases
Practical scenarios where Vercel AI SDK combined with the ServiceNow MCP Server delivers measurable value.
AI-powered web apps: build dashboards that query ServiceNow in real-time and stream results to the UI with zero loading states
API backends: create serverless endpoints that orchestrate ServiceNow tools and return structured JSON responses to any frontend
Chatbots with tool use: embed ServiceNow capabilities into conversational interfaces with streaming responses and tool call visibility
Internal tools: build admin panels where team members interact with ServiceNow through natural language queries
ServiceNow MCP Tools for Vercel AI SDK (10)
These 10 tools become available when you connect ServiceNow to Vercel AI SDK via MCP:
count_records
Useful for dashboards and metrics without fetching full records. Get record count from a ServiceNow table
create_record
Provide fields as JSON string. Common tables: incident, change_request, sc_request, problem. Create a new record in any ServiceNow table
delete_record
This action is irreversible. Delete a ServiceNow record
get_record
Returns all fields. Get a single ServiceNow record by sys_id
list_change_requests
Filter by state, risk, type. Example: risk=high^state=new List change requests
list_incidents
Filter by priority, state, assignment_group, or any field. Example query: priority=1^state=1 (open P1 incidents). List incidents with optional filters
query_cmdb
Common tables: cmdb_ci_server, cmdb_ci_appl, cmdb_ci_db_instance, cmdb_ci_network. Example query: name=PROD-WEB-01 Query ServiceNow CMDB configuration items
query_table
). Use SysParm encoded query syntax: field=value^field2=value2. Supports dot-walking for related fields. Query any ServiceNow table with SysParm filters
search_knowledge
Returns matching articles with KB numbers and descriptions. Search the ServiceNow Knowledge Base
update_record
Only specify the fields you want to change. Update an existing ServiceNow record
Example Prompts for ServiceNow in Vercel AI SDK
Ready-to-use prompts you can give your Vercel AI SDK agent to start working with ServiceNow immediately.
"Show me all P1 incidents that are unassigned."
"Create a normal change request for 'Database Upgrade to v15' assigned to the DBA team."
"Search the knowledge base for 'VPN connection issues'."
Troubleshooting ServiceNow MCP Server with Vercel AI SDK
Common issues when connecting ServiceNow to Vercel AI SDK through the Vinkius, and how to resolve them.
createMCPClient is not a function
npm install @ai-sdk/mcpServiceNow + Vercel AI SDK FAQ
Common questions about integrating ServiceNow MCP Server with Vercel AI SDK.
How does the Vercel AI SDK connect to MCP servers?
createMCPClient from @ai-sdk/mcp and pass the server URL. The SDK discovers all tools and provides typed TypeScript interfaces for each one.Can I use MCP tools in Edge Functions?
Does it support streaming tool results?
useChat and streamText that handle tool calls and display results progressively in the UI.Connect ServiceNow with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect ServiceNow to Vercel AI SDK
Get your token, paste the configuration, and start using 10 tools in under 2 minutes. No API key management needed.