Integrate Deskpro with Claude, Cursor, Chatbots & AI Agents MCP Server
GDPR Free for SubscribersCompatible with every major AI agent and IDE
GeminiCheck api health on Deskpro
Verify Deskpro API connectivity
Create new helpdesk ticket on Deskpro
Requires a subject, person email, and initial message. Open a new support ticket
Get article content on Deskpro
Get details for a KB article
Get ticket details on Deskpro
Get details for a specific ticket
Get user profile on Deskpro
Get details for a specific user
List configured webhooks on Deskpro
List active webhooks
List helpdesk agents on Deskpro
List helpdesk staff (agents)
List helpdesk tickets on Deskpro
Supports filtering by status and department. List helpdesk tickets
List helpdesk users on Deskpro
List end-users
List kb articles on Deskpro
List knowledgebase articles
List user organizations on Deskpro
List user organizations
Update ticket properties on Deskpro
Modify an existing ticket
Security & Code Integrity Audit
Every tool in the Deskpro MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.
How Vinkius protects your data
Is there a risk of the AI "going crazy" and deleting important company data?
No. With Vinkius, the AI operates on "rails". It can only make the exact moves you authorized in the tool's settings. It cannot invent routes, access other networks in your company, or decide to delete random files. If the action isn't in the approved catalog, the attempt is blocked instantly.
Can I set different limits for each virtual assistant on my team?
Absolutely. You have full control in our command center. You can create an AI agent that only "reads" data so the support team can answer questions, and another superpowered agent that can "edit" and "create" information exclusively for your operations team. Each AI gets exactly the level of access you allow.
Can the agent update ticket priorities?
Yes! The update_ticket_properties tool allows the agent to modify status, urgency, and specific metadata of any support request.
How does the AI access my passwords and credentials?
It simply doesn't. On Vinkius, your passwords, API keys, and login details are kept in a secure vault. The AI (like ChatGPT or Claude) merely "asks" Vinkius to perform the task. Vinkius opens the door, does the work, and hands the result back to the AI. Your credentials are never seen, read, or learned by the artificial intelligence.
Supported Use Cases for Deskpro
The Deskpro integration provides comprehensive execution endpoints, allowing AI models to orchestrate tasks reliably.
Autonomous omnichannel support via AI
Provide Claude Code and Cursor with read and write access to omnichannel support. The Deskpro toolkit handles all necessary routing for customer support integrations.
Execute self service portal Commands with AI
The Deskpro toolkit translates Claude's commands into self service portal operations. The MCP server ensures accurate delivery within the customer support ecosystem.
Deskpro. Runs on everything.
From IDE to framework. Every connection governed by Vinkius.
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
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