Integrate WorkWave with Claude, Cursor, Chatbots & AI Agents MCP Server

Q: Is it possible to list all service locations for a customer?

Absolutely. Using the listservicelocations tool, you can retrieve a list of all physical sites and addresses registered in your WorkWave instance, helping you coordinate where jobs need to be performed.

Manage service orders, customer accounts, and field technicians on WorkWave — the field service management platform.

GDPR Free for Subscribers

Compatible with every major AI agent and IDE

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

+ other MCP clients

get

Get account details on WorkWave

Retrieves details for a specific customer account

get

Get api health on WorkWave

Checks the health and connectivity of the WorkWave API integration

get

Get employee profile on WorkWave

Retrieves profile details for a specific employee

get

Get order details on WorkWave

Retrieves details for a specific service order

list

List field employees on WorkWave

Lists technicians and field staff registered in WorkWave

list

List field service accounts on WorkWave

Lists customer accounts in the WorkWave Service platform

list

List service equipment on WorkWave

Lists managed equipment and assets used in field service

list

List service locations on WorkWave

Lists physical service locations and job sites

list

List service orders on WorkWave

Lists service orders and work requests

update

Update order status on WorkWave

g. mark as Pending, InProgress, or Completed). Updates the lifecycle status of a service order

Security & Code Integrity Audit

Every tool in the WorkWave MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.

A+Score: 100

How Vinkius protects your data

Can I set different limits for each virtual assistant on my team?

Absolutely. You have full control in our command center. You can create an AI agent that only "reads" data so the support team can answer questions, and another superpowered agent that can "edit" and "create" information exclusively for your operations team. Each AI gets exactly the level of access you allow.

Can I audit what my AI agents are doing with this integration?

Yes, Vinkius provides an immutable, HMAC-chained audit log. Every tool execution, payload, and response is tracked in real-time on your dashboard, giving you complete visibility into your agent's actions.

Is it possible to list all service locations for a customer?

Absolutely. Using the list_service_locations tool, you can retrieve a list of all physical sites and addresses registered in your WorkWave instance, helping you coordinate where jobs need to be performed.

What if the AI ends up reading customer data or confidential information?

We have a built-in digital "bodyguard" called DLP (Data Loss Prevention). If a tool fetches data and the response contains social security numbers, credit cards, or personal customer info, Vinkius magically blocks and erases that information before it is delivered to the AI. The AI works only with what is strictly necessary, and your sensitive data never leaks.

What can AI Agents do with WorkWave?

Build automated workflows with Cursor and Claude Code by connecting to the WorkWave MCP server.

Intelligent dispatching Management

Build automated workflows involving dispatching by connecting WorkWave. It provides Claude and ChatGPT with direct API hooks into your customer support ecosystem.

The Future of service orders

Build automated workflows involving service orders by connecting WorkWave. It provides Claude and ChatGPT with direct API hooks into your customer support ecosystem.