Bring Quality Assurance
to Mastra AI
Create your Vinkius account to connect MaestroQA to Mastra AI and start using all 7 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the MaestroQA MCP Server?
Connect your MaestroQA account to any AI agent to automate your customer service quality assurance and performance reporting. This MCP server enables your agent to list tickets, monitor QA scores, request detailed data exports, and sync external CSAT scores directly from natural language interfaces.
What you can do
- Score Monitoring — List support tickets and retrieve real-time Internal Quality Scores (IQS) and grading statuses
- Automated Exporting — Initialize asynchronous raw data exports for deep analysis of rubric answers and performance
- Agent Oversight — List all support agents and available evaluation rubrics to organize your QA process
- CSAT Synchronization — Push external customer satisfaction scores into MaestroQA to correlate them with internal QA grades
- Detailed Auditing — Retrieve complete metadata and scoring breakdowns for any individual ticket
How it works
- Subscribe to this server
- Enter your MaestroQA (Rippit) API Token
- Start managing your support quality from Claude, Cursor, or any MCP-compatible client
Who is this for?
- QA Managers — Monitor support quality trends and export grading data via simple natural language commands
- Support Leads — Quickly audit agent performance and identify tickets awaiting review from your dev tools
- Operations Teams — Automate the synchronization of CSAT data and maintain accurate quality reporting effortlessly
Built-in capabilities (7)
Retrieve links for a requested export
Get QA details for a specific ticket
List all agents tracked in MaestroQA
List all available evaluation rubrics
Use optional params for filtering. List tickets and their QA statuses
Sync external CSAT scores into MaestroQA
Requires start_date and end_date. Initialize a raw QA data export (Async)
Why Mastra AI?
Mastra's agent abstraction provides a clean separation between LLM logic and MaestroQA tool infrastructure. Connect 7 tools through Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution. deployable to any Node.js host in one command.
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Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure. add MaestroQA without touching business code
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Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
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TypeScript-native: full type inference for every MaestroQA tool response with IDE autocomplete and compile-time checks
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One-command deployment to any Node.js host. Vercel, Railway, Fly.io, or your own infrastructure
MaestroQA in Mastra AI
Why run MaestroQA with Vinkius?
The MaestroQA connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 7 tools are ready to work instantly without any complex setup.
You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect MaestroQA using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
MaestroQA and 4,000+ other AI tools. No hosting, no code, ready to use.
Professionals who connect MaestroQA to Mastra AI through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.
Raw MCP | Vinkius | |
|---|---|---|
| Ready-to-use MCPs | Find and configure each manually | 4,000+ MCPs ready to use |
| Connection Setup | Manual coding & server setup | 1-click instant connection |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
MaestroQA for Mastra AI
Every request between Mastra AI and MaestroQA is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.
Frequently asked questions
What is an Internal Quality Score (IQS)?
IQS is the grade assigned to a ticket during the QA process based on your rubrics. The agent can retrieve this score using the get_ticket_qa_details tool.
How do I download a data export?
First, request the export using request_qa_data_export. Once processed, use get_export_download_links with the provided ID to retrieve the download URL.
Where do I find my API Token?
Log in to MaestroQA, go to Settings > API, and generate a new token. Note that the API is also referred to as 'Rippit' in technical documentation.
How does Mastra AI connect to MCP servers?
Create an MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.
Can Mastra agents use tools from multiple servers?
Yes. Pass multiple MCP clients to the agent constructor. Mastra merges all tool schemas and the agent can call any tool from any server.
Does Mastra support workflow orchestration?
Yes. Mastra has a built-in workflow engine that lets you chain MCP tool calls with branching logic, error handling, and parallel execution.
createMCPClient not exported
Install: npm install @mastra/mcp
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