Integrate 8x8 Work with Claude, Cursor, Chatbots & AI Agents MCP Server

Q: How can I see all calls made yesterday?

Use the listcallrecords tool and specify the start and end time for yesterday. It will return all CDR metadata for that period.

Business communication analytics — audit call records, extension performance, and ring groups via AI.

GDPR Free for Subscribers

Compatible with every major AI agent and IDE

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

+ other MCP clients

get

Get extension summary on 8x8 Work

Get extension call summary

list

List call records on 8x8 Work

List call detail records (CDR)

list

List ring groups on 8x8 Work

List ring group analytics

Security & Code Integrity Audit

Every tool in the 8x8 Work MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.

A+Score: 100

How Vinkius protects your data

Can I set different limits for each virtual assistant on my team?

Absolutely. You have full control in our command center. You can create an AI agent that only "reads" data so the support team can answer questions, and another superpowered agent that can "edit" and "create" information exclusively for your operations team. Each AI gets exactly the level of access you allow.

What happens if the underlying API rate limits my agent?

Our edge infrastructure automatically handles backoffs, queueing, and throttling. If an AI agent sends too many erratic requests, Vinkius manages the rate limits gracefully, ensuring your backend doesn't crash.

What if the AI ends up reading customer data or confidential information?

We have a built-in digital "bodyguard" called DLP (Data Loss Prevention). If a tool fetches data and the response contains social security numbers, credit cards, or personal customer info, Vinkius magically blocks and erases that information before it is delivered to the AI. The AI works only with what is strictly necessary, and your sensitive data never leaks.

How can I see all calls made yesterday?

Use the list_call_records tool and specify the start and end time for yesterday. It will return all CDR metadata for that period.

How Chatbots Interact with 8x8 Work

The 8x8 Work integration provides structured, LLM-friendly schemas for reliable tool execution within your agentic workflows.

Claude Code Integration for unified communications

Integrate 8x8 Work to access native unified communications capabilities. This allows LLMs to perform secure, deterministic execution of productivity tasks without hard-coded API scripts.

Mastering call records with Agents

The 8x8 Work toolkit translates Claude's commands into call records operations. The MCP server ensures accurate delivery within the productivity ecosystem.