Compatible with every major AI agent and IDE
Create ticket on Atera
Create a new support ticket
Get account check on Atera
Verify Atera account connection
Get agent on Atera
Get details for a specific agent
Get customer on Atera
Get details for a specific customer
Get ticket on Atera
Get details for a specific ticket
List agents on Atera
List all monitored agents (devices) in Atera
List alerts on Atera
List recent system alerts
List customers on Atera
List all customers (organizations)
List tickets on Atera
List all support tickets
How Vinkius protects your data
What is an 'Agent ID'?
An Agent ID is a unique numeric identifier for a device monitored by Atera. You can find these IDs by using the list_agents tool.
Can I audit what my AI agents are doing with this integration?
Yes, Vinkius provides an immutable, HMAC-chained audit log. Every tool execution, payload, and response is tracked in real-time on your dashboard, giving you complete visibility into your agent's actions.
How does the AI access my passwords and credentials?
It simply doesn't. On Vinkius, your passwords, API keys, and login details are kept in a secure vault. The AI (like ChatGPT or Claude) merely "asks" Vinkius to perform the task. Vinkius opens the door, does the work, and hands the result back to the AI. Your credentials are never seen, read, or learned by the artificial intelligence.
What if the AI ends up reading customer data or confidential information?
We have a built-in digital "bodyguard" called DLP (Data Loss Prevention). If a tool fetches data and the response contains social security numbers, credit cards, or personal customer info, Vinkius magically blocks and erases that information before it is delivered to the AI. The AI works only with what is strictly necessary, and your sensitive data never leaks.
Automated Workflows using Atera
Use Atera with any AI agent framework to process, analyze, and mutate data securely via the Model Context Protocol.
Next-Gen rmm Operations
The Atera MCP translates LLM intent into specific rmm actions. Agents like Cursor use this to interface securely with your customer support infrastructure.
Prompting psa Workflows
Use the Atera server to execute psa operations from your AI agent. The protocol manages state and authentication for continuous customer support workflows.
Atera. Runs on everything.
From IDE to framework. Every connection governed by Vinkius.
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Purpose-built IDE for agentic AI coding workflows.
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