Integrate Delighted with Claude, Cursor, Chatbots & AI Agents MCP Server

Q: How do I get a Delighted API Key?

Log in to your Delighted account, navigate to Settings > API, and you can retrieve your unique API Key from that section.

Equip your AI agent to monitor customer feedback, track NPS metrics, and manage survey responses via the Delighted API.

GDPR Free for Subscribers

Compatible with every major AI agent and IDE

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

+ other MCP clients

add

Add person to survey on Delighted

Adds a new person to the system and schedules a survey invitation to be sent via the default channel. Add a new person to Delighted to trigger a survey

get

Get nps metrics summary on Delighted

Returns real-time Net Promoter Score (NPS) along with a breakdown of promoters, passives, and detractors. Retrieve overall NPS metrics, including promoter and detractor counts

get

Get person feedback history on Delighted

Resolves all previous survey responses, cumulative NPS contribution, and associated person attributes. Get all feedback and metadata for a specific person

get

Get recent customer comments on Delighted

List the most recent survey responses that include a text comment

get

Get response details on Delighted

Resolves customer details, specific survey channel, and the full text of the feedback comment. Get full details for a specific survey response

list

List feedback contacts on Delighted

Returns a list of people who have interacted with Delighted, including their email addresses and survey history metadata. List people who have been sent surveys or provided feedback

list

List recent detractors on Delighted

Identifies "detractors" based on an NPS score between 0 and 6. Identify customers who provided a low NPS score (0-6)

list

List survey responses on Delighted

Returns response metadata including score, comment, person identifier, and timestamp. List all customer survey responses in Delighted

list

List top promoters on Delighted

Identifies "promoters" based on an NPS score of 9 or 10. Identify customers who provided a high NPS score (9-10)

Search responses by comment on Delighted

Identifies survey responses where the text matches the provided search term. Search for survey responses containing specific keywords in comments

Security & Code Integrity Audit

Every tool in the Delighted MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.

A+Score: 100

How Vinkius protects your data

Is there a risk of the AI "going crazy" and deleting important company data?

No. With Vinkius, the AI operates on "rails". It can only make the exact moves you authorized in the tool's settings. It cannot invent routes, access other networks in your company, or decide to delete random files. If the action isn't in the approved catalog, the attempt is blocked instantly.

Can I audit what my AI agents are doing with this integration?

Yes, Vinkius provides an immutable, HMAC-chained audit log. Every tool execution, payload, and response is tracked in real-time on your dashboard, giving you complete visibility into your agent's actions.

How does the AI access my passwords and credentials?

It simply doesn't. On Vinkius, your passwords, API keys, and login details are kept in a secure vault. The AI (like ChatGPT or Claude) merely "asks" Vinkius to perform the task. Vinkius opens the door, does the work, and hands the result back to the AI. Your credentials are never seen, read, or learned by the artificial intelligence.

How do I get a Delighted API Key?

Log in to your Delighted account, navigate to Settings > API, and you can retrieve your unique API Key from that section.

Supported Use Cases for Delighted

Enable conversational interfaces like ChatGPT and Claude to execute programmatic commands against the Delighted infrastructure.

Next-Gen nps Automation

Connect the Delighted server to enable nps workflows. The integration provides structured schemas for Claude to mutate customer support data.

ChatGPT customer feedback Automation

Integrate customer feedback features into your LLM framework using Delighted. The MCP server ensures precise command execution across your customer support stack.