Integrate Incident.io with Claude, Cursor, Chatbots & AI Agents MCP Server

Q: How do I get Incident.io API credentials?

Log in to your Incident.io dashboard, navigate to Settings > API keys, and click 'Add new' to generate a Bearer Token.

Manage incidents, roles, and on-call schedules via Incident.io API.

GDPR Free for Subscribers

Compatible with every major AI agent and IDE

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

+ other MCP clients

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Get incident on Incident.io

Retrieves details for a specific incident

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List catalog types on Incident.io

Lists all defined catalog types

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List custom fields on Incident.io

Lists all defined custom fields

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List incident roles on Incident.io

Lists all defined incident roles

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List incident types on Incident.io

Lists all defined incident types

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List incidents on Incident.io

Lists all incidents

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List schedules on Incident.io

Lists all on-call schedules

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List severities on Incident.io

Lists all defined incident severities

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List teams on Incident.io

Lists all teams

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List users on Incident.io

Lists all users

Security & Code Integrity Audit

Every tool in the Incident.io MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.

A+Score: 100

How Vinkius protects your data

Can I set different limits for each virtual assistant on my team?

Absolutely. You have full control in our command center. You can create an AI agent that only "reads" data so the support team can answer questions, and another superpowered agent that can "edit" and "create" information exclusively for your operations team. Each AI gets exactly the level of access you allow.

What happens if the underlying API rate limits my agent?

Our edge infrastructure automatically handles backoffs, queueing, and throttling. If an AI agent sends too many erratic requests, Vinkius manages the rate limits gracefully, ensuring your backend doesn't crash.

How do I get Incident.io API credentials?

Does the AI train on my tools or API data?

No. Vinkius enforces a strict Zero-Retention policy. Your data simply passes through our secure servers to complete the requested action and is instantly forgotten. Nothing you do here is ever stored, logged, or used to train any artificial intelligence.

How Chatbots Interact with Incident.io

The Incident.io integration provides structured, LLM-friendly schemas for reliable tool execution within your agentic workflows.

The Future of incident response

The Incident.io toolkit translates Claude's commands into incident response operations. The MCP server ensures accurate delivery within the collaboration ecosystem.

Prompting sre Workflows

Connect your AI agent to Incident.io for comprehensive sre coverage. The integration features standard schemas for reliable collaboration tool execution.