Integrate Zendesk QA (Klaus) with Claude, Cursor, Chatbots & AI Agents MCP Server

Export QA reviews, search conversations, and import ticket data via the Klaus (Zendesk QA) API.

GDPR Free for Subscribers

Compatible with every major AI agent and IDE

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

+ other MCP clients

delete

Delete qa tickets on Zendesk QA (Klaus)

Remove specific ticket data from the QA platform

import

Import qa tickets on Zendesk QA (Klaus)

Import conversation data into Zendesk QA for review

import

Import qa users on Zendesk QA (Klaus)

Sync agents and managers into Zendesk QA

list

List all reviews on Zendesk QA (Klaus)

List all quality assurance reviews account-wide

list

List qa workspaces on Zendesk QA (Klaus)

Use this to identify workspace IDs for exporting reviews. List all Zendesk QA workspaces

list

List workspace reviews on Zendesk QA (Klaus)

List reviews for a specific workspace

Search qa conversations on Zendesk QA (Klaus)

Search for conversations in Zendesk QA

Security & Code Integrity Audit

Every tool in the Zendesk QA (Klaus) MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.

A+Score: 100

How Vinkius protects your data

Can I set different limits for each virtual assistant on my team?

Absolutely. You have full control in our command center. You can create an AI agent that only "reads" data so the support team can answer questions, and another superpowered agent that can "edit" and "create" information exclusively for your operations team. Each AI gets exactly the level of access you allow.

What happens if the underlying API rate limits my agent?

Our edge infrastructure automatically handles backoffs, queueing, and throttling. If an AI agent sends too many erratic requests, Vinkius manages the rate limits gracefully, ensuring your backend doesn't crash.

What is the difference between the Export and Import APIs?

The Export API is for retrieving QA results (scores and reviews), while the Import API is for pushing conversation data and user profiles into the platform for review.

Does the AI train on my tools or API data?

No. Vinkius enforces a strict Zero-Retention policy. Your data simply passes through our secure servers to complete the requested action and is instantly forgotten. Nothing you do here is ever stored, logged, or used to train any artificial intelligence.

What can AI Agents do with Zendesk QA (Klaus)?

Integrate Zendesk QA (Klaus) to provide your custom AI agents with direct read and write access to the capabilities listed below.

AI Semantic Routing for quality assurance

Add quality assurance functionality to your custom chatbots. The Zendesk QA (Klaus) MCP handles the payload formatting required for ChatGPT and Claude to interface with customer support endpoints.

Prompting customer service Workflows

Connect the Zendesk QA (Klaus) server to enable customer service workflows. The integration provides structured schemas for Claude to mutate customer support data.