Bring Omnichannel Support
to OpenAI Agents SDK
Learn how to connect Froged to OpenAI Agents SDK and start using 11 AI agent tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the Froged MCP Server?
Connect your Froged account to any AI agent to automate your customer success and support operations through the Model Context Protocol (MCP). Froged is an omnichannel customer service platform designed to improve retention and engagement. This MCP server enables you to track behavioral events, manage customer profiles, and participate in support conversations directly through natural conversation.
Key Features
- Contact Management — List all customer profiles, fetch detailed metadata, and programmatically create or update contacts to maintain a 360-degree view.
- Behavioral Event Tracking — Access recent user events and post custom behavioral data (e.g., 'plan_upgraded') to trigger automated marketing campaigns.
- Support Conversations — List active support chats across all channels and post replies to conversations seamlessly.
- Marketing Campaigns — Retrieve a list of all active marketing and in-app campaigns to monitor engagement.
- Knowledge Base Access — Fetch published help articles from your Knowledge Base to aid in self-service support.
- Real-time Synchronization — Keep your customer success data and support inbox perfectly aligned with your internal tools.
How it works
- Subscribe to this server through the Vinkius Marketplace
- Enter your Froged API Key (found in your Admin Settings)
- Start managing your customer operations from Claude, Cursor, or any MCP client
Who is this for?
- Customer Success Managers — quickly check user profiles and recent activity events without navigating the Froged dashboard.
- Support Agents — get a real-time overview of active conversations and post quick replies via simple AI commands.
- Marketing Teams — automate the logging of custom behavioral events to ensure the right in-app campaigns are triggered.
Built-in capabilities (11)
Get conversation history
Get contact metadata
List tracked events
List Froged contacts
List help articles
List active campaigns
List support chats
Send support reply
Track user behavior
Create/Update contact
Verify API connection
Why OpenAI Agents SDK?
The OpenAI Agents SDK auto-discovers all 11 tools from Froged through native MCP integration. Build agents with built-in guardrails, tracing, and handoff patterns. chain multiple agents where one queries Froged, another analyzes results, and a third generates reports, all orchestrated through Vinkius.
- —
Native MCP integration via
MCPServerSse, pass the URL and the SDK auto-discovers all tools with full type safety - —
Built-in guardrails, tracing, and handoff patterns let you build production-grade agents without reinventing safety infrastructure
- —
Lightweight and composable: chain multiple agents and MCP servers in a single pipeline with minimal boilerplate
- —
First-party OpenAI support ensures optimal compatibility with GPT models for tool calling and structured output
Froged in OpenAI Agents SDK
Froged and 4,000+ other MCP servers. One platform. One governance layer.
Teams that connect Froged to OpenAI Agents SDK through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 4,000+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for Froged in OpenAI Agents SDK
The Froged MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 11 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in OpenAI Agents SDK only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
Froged for OpenAI Agents SDK
Every tool call from OpenAI Agents SDK to the Froged MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
How do I get an API Key for Froged?
Log in to your Froged Admin Panel, navigate to Settings > Integrations > API, and you can generate or copy your active API Key.
Can I track custom events to trigger campaigns?
Yes! Use the 'track_custom_event' tool. Provide the event name and the user's email to log the behavior and trigger any associated workflows.
Is it possible to reply to support chats through the agent?
Yes, use the 'send_chat_message' tool with the specific Conversation ID to post replies directly to the omnichannel inbox.
How do I sync a new user to Froged?
Use the 'upsert_contact' tool. Provide the user's email address, and if they don't exist, a new profile will be created. If they do, their metadata will update.
How does the OpenAI Agents SDK connect to MCP?
Use MCPServerSse(url=...) to create a server connection. The SDK auto-discovers all tools and makes them available to your agent with full type information.
Can I use multiple MCP servers in one agent?
Yes. Pass a list of MCPServerSse instances to the agent constructor. The agent can use tools from all connected servers within a single run.
Does the SDK support streaming responses?
Yes. The SDK supports SSE and Streamable HTTP transports, both of which work natively with Vinkius.
MCPServerStreamableHttp not found
Ensure you have the latest version: pip install --upgrade openai-agents
Agent not calling tools
Make sure your prompt explicitly references the task the tools can help with.
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