Bring Customer Success
to VS Code Copilot
Create your Vinkius account to connect Gainsight CS to VS Code Copilot and start using all 12 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the Gainsight CS MCP Server?
Connect your Gainsight Customer Success (NXT) instance to any AI agent to automate your customer retention and engagement operations through the Model Context Protocol (MCP). Gainsight is the industry-standard platform for customer success, empowering CSMs to manage health scores, track activities, and close CTAs. This MCP server enables you to retrieve company metadata, log timeline events, and oversee cockpit tasks directly through natural conversation.
Key Features
- Company Health Oversight — List all customer companies, retrieve detailed profiles including health scores, and verify CSM assignments instantly.
- Timeline Activity Management — Access the customer activity timeline and programmatically log new calls, meetings, or notes directly from your chat interface.
- People & Contact Data — Access detailed profile information for customers and partners managed within the Gainsight People object.
- Cockpit Automation — List and manage Calls to Action (CTAs) and associated tasks to stay on top of your retention playbook.
- Workforce Insights — Verify your own identity and profile details to ensure you are working in the correct account context.
- Real-time Synchronization — Keep your customer success strategy accessible to your AI assistant without leaving your primary workspace.
- NXT API Integration — Leverage the power of the Gainsight NXT platform with secure header-based authentication.
How it works
- Subscribe to this server through the Vinkius Marketplace
- Enter your Gainsight Domain and Access Key (found in Administration > Connectors 2.0 > Gainsight API)
- Start managing your customer success data from Claude, Cursor, or any MCP client
Who is this for?
- Customer Success Managers — quickly check an account's health score or log a quick meeting note without navigating the dashboard.
- CS Operations — automate the retrieval of CTA metadata or verify company mappings via simple AI commands.
- Account Executives — get a real-time overview of customer interaction history before renewal or expansion discussions.
Built-in capabilities (12)
Get company metadata
Get CTA details
Get current user profile
Get person metadata
Get task details
List cockpit CTAs
List cockpit tasks
List Gainsight people
List Gainsight companies
List timeline activities
Log new activity
Verify connection
Why VS Code Copilot?
GitHub Copilot Agent mode brings Gainsight CS data directly into your VS Code workflow. With a project-scoped config, the entire team shares access to 12 tools. Copilot queries live data, generates typed code, and writes tests from actual API responses, all without leaving the editor.
- —
VS Code is used by over 70% of developers. adding MCP tools to Copilot means your team can leverage external data without leaving their primary editor
- —
Project-scoped MCP configs (
.vscode/mcp.json) let you commit server configurations to your repository, ensuring the entire team shares the same tool access - —
Copilot's Agent mode integrates MCP tools seamlessly with file editing, terminal commands, and workspace search in a single agentic loop
- —
GitHub's enterprise compliance and audit features extend to MCP tool usage, providing visibility into how AI interacts with external services
Gainsight CS in VS Code Copilot
Why run Gainsight CS with Vinkius?
The Gainsight CS connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 12 tools are ready to work instantly without any complex setup.
You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect Gainsight CS using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
Gainsight CS and 4,000+ other AI tools. No hosting, no code, ready to use.
Professionals who connect Gainsight CS to VS Code Copilot through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.
Raw MCP | Vinkius | |
|---|---|---|
| Ready-to-use MCPs | Find and configure each manually | 4,000+ MCPs ready to use |
| Connection Setup | Manual coding & server setup | 1-click instant connection |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
Gainsight CS for VS Code Copilot
Every request between VS Code Copilot and Gainsight CS is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.
Frequently asked questions
How do I get an Access Key for Gainsight?
Log in to your Gainsight NXT instance, navigate to Administration > Connectors 2.0 > Gainsight API, and generate a new Access Key.
What is the 'Domain' required for setup?
Your domain is the base URL of your cloud instance (e.g., 'acme.gainsightcloud.com'). Do not include 'https://' or any path prefixes.
Can I log activity directly to the customer timeline?
Yes! Use the 'log_timeline_activity' tool. Provide the subject, note, and the associated Company ID to instantly add an entry to their timeline.
Are health scores accessible via the agent?
Yes, when you use 'get_company_health', the agent retrieves the current health score metadata along with the assigned CSM and other attributes.
Which VS Code version supports MCP?
MCP support requires VS Code 1.99 or later with the GitHub Copilot extension. Ensure both are updated to the latest version. Older versions of Copilot may not expose the Agent mode toggle.
How do I switch to Agent mode?
Open the Copilot Chat panel and look for two mode options: "Ask" and "Agent". Click "Agent" to enable autonomous tool calling. In Ask mode, Copilot provides conversational answers but cannot invoke MCP tools.
Can I restrict which MCP tools Copilot can access?
Yes. VS Code shows a tool consent dialog before any MCP tool is invoked for the first time. You can also configure tool access policies at the organization level through GitHub Copilot settings.
Does MCP work in VS Code Remote or Codespaces?
Yes. MCP servers configured via .vscode/mcp.json work in Remote SSH, WSL, and GitHub Codespaces environments. The MCP connection is established from the remote host, so ensure the server URL is accessible from that environment.
MCP tools not available
Ensure you are in Agent mode in Copilot Chat. MCP tools only appear in Agent mode.
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