Integrate Intercom with Claude, Cursor, Chatbots & AI Agents MCP Server

Q: Can I search for contacts and send messages through the AI agent?

Yes. Use searchcontacts to find contacts by email, name, or custom attributes. Then use sendmessage to send a message to a specific contact, or reply to an active conversation thread.

Connect with customers through AI-powered chat, targeted messages, and product tours that drive engagement and reduce churn.

GDPR Free for Subscribers

Compatible with every major AI agent and IDE

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

+ other MCP clients

create

Create contact on Intercom

create

Create conversation on Intercom

Start a new conversation

get

Get contact details on Intercom

Get details for a contact

get

Get conversation details on Intercom

Get conversation history

list

List admins on Intercom

List workspace admins

list

List contacts on Intercom

List Intercom contacts

list

List conversations on Intercom

List recent conversations

list

List data attributes on Intercom

List custom attributes

list

List help articles on Intercom

List help center articles

list

List segments on Intercom

List workspace segments

Reply to conversation on Intercom

Reply to a conversation

Search contacts on Intercom

Search contacts with filters

Security & Code Integrity Audit

Every tool in the Intercom MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.

A+Score: 100

How Vinkius protects your data

Is there a risk of the AI "going crazy" and deleting important company data?

No. With Vinkius, the AI operates on "rails". It can only make the exact moves you authorized in the tool's settings. It cannot invent routes, access other networks in your company, or decide to delete random files. If the action isn't in the approved catalog, the attempt is blocked instantly.

Can I audit what my AI agents are doing with this integration?

Yes, Vinkius provides an immutable, HMAC-chained audit log. Every tool execution, payload, and response is tracked in real-time on your dashboard, giving you complete visibility into your agent's actions.

Can I search for contacts and send messages through the AI agent?

Yes. Use search_contacts to find contacts by email, name, or custom attributes. Then use send_message to send a message to a specific contact, or reply to an active conversation thread.

How does the AI access my passwords and credentials?

It simply doesn't. On Vinkius, your passwords, API keys, and login details are kept in a secure vault. The AI (like ChatGPT or Claude) merely "asks" Vinkius to perform the task. Vinkius opens the door, does the work, and hands the result back to the AI. Your credentials are never seen, read, or learned by the artificial intelligence.

Intercom Capabilities for AI Assistants

Securely interface Claude Code, ChatGPT, and Cursor with the Intercom API through semantic routing and standardized natural language triggers.

ChatGPT conversational ai Automation

Use the Intercom MCP to manage conversational ai requests. Models like Claude Code utilize this connection to perform reliable talk to me updates.

Next-Gen helpdesk Automation

Add helpdesk functionality to your custom chatbots. The Intercom MCP handles the payload formatting required for ChatGPT and Claude to interface with talk to me endpoints.