Bring Ticket Management
to Mastra AI
Create your Vinkius account to connect HubSpot Service Hub to Mastra AI and start using all 6 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the HubSpot Service Hub MCP Server?
Connect HubSpot CRM to any AI agent — instant access to your full CRM data without switching tabs.
What you can do
- Contacts — Search, create, and manage contacts
- Companies — Find companies by name or domain
- Deals — Search and create deals with pipeline tracking
- Tickets — Create and search support tickets
- Notes — Create notes attached to any CRM record
- Owners — View all owners and team assignments
- Pipelines — List deal and ticket pipeline stages
Who is this for?
- Sales Reps — Manage your CRM without leaving your AI assistant
- Support Teams — Create tickets and notes on-the-go
- RevOps — Pipeline snapshots and owner assignments
- Managers — Full CRM visibility through conversation
Built-in capabilities (6)
Subject is required. Optionally provide content (detailed description), hs_pipeline (pipeline ID), hs_pipeline_stage (stage ID), and hs_ticket_priority (HIGH, MEDIUM, LOW). If no pipeline is specified, uses the default support pipeline. Returns the created ticket with its HubSpot ID. Create a new support ticket in HubSpot Service Hub with subject, description, pipeline stage, and priority
Returns survey name, customer rating/score, survey type (NPS/CSAT/CES), and response content. Use when the user asks about customer satisfaction, NPS scores, or wants to review recent feedback from support interactions. List customer feedback survey submissions in HubSpot with ratings, survey type, and response content
Returns ticket subject, current pipeline stage/status, priority (HIGH/MEDIUM/LOW), pipeline name, category, and creation date. Use when the user asks about open tickets, needs to find a specific support case, or wants to check the status of a customer issue. Search HubSpot Service Hub tickets by subject or keyword to find customer support cases
Returns pipeline name, stage labels, stage IDs (needed for creating/filtering tickets), and display order. Support pipelines define the workflow tickets follow: typically New → Waiting on Contact → Waiting on Us → Closed. Essential for finding stage IDs before ticket operations. List all ticket/support pipelines in HubSpot with their stages, display order, and internal IDs
Returns tickets with subject, priority, and dates. Use when the user asks "how many tickets are open?", "what is waiting for response?", or for support queue analysis. Find stage IDs using hs_ticket_pipelines first. Get all HubSpot tickets at a specific pipeline stage to analyze queue depth, workload, or resolution bottlenecks
Only specified fields are updated. Common use: advance hs_pipeline_stage when a case progresses, escalate hs_ticket_priority, or update the subject for clarity. Use when the user says a ticket moved stages, priority changed, or needs correction. Update an existing HubSpot ticket — change status, priority, subject, or reassign to reflect case progress
Why Mastra AI?
Mastra's agent abstraction provides a clean separation between LLM logic and HubSpot Service Hub tool infrastructure. Connect 6 tools through Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution. deployable to any Node.js host in one command.
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Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure. add HubSpot Service Hub without touching business code
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Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
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TypeScript-native: full type inference for every HubSpot Service Hub tool response with IDE autocomplete and compile-time checks
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One-command deployment to any Node.js host. Vercel, Railway, Fly.io, or your own infrastructure
HubSpot Service Hub in Mastra AI
Why run HubSpot Service Hub with Vinkius?
The HubSpot Service Hub connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 6 tools are ready to work instantly without any complex setup.
You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect HubSpot Service Hub using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
HubSpot Service Hub and 4,000+ other AI tools. No hosting, no code, ready to use.
Professionals who connect HubSpot Service Hub to Mastra AI through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.
Raw MCP | Vinkius | |
|---|---|---|
| Ready-to-use MCPs | Find and configure each manually | 4,000+ MCPs ready to use |
| Connection Setup | Manual coding & server setup | 1-click instant connection |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
HubSpot Service Hub for Mastra AI
Every request between Mastra AI and HubSpot Service Hub is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.
Frequently asked questions
What HubSpot data can I access?
Contacts, Companies, Deals, Tickets, Notes, Owners, and Pipelines. All data respects your HubSpot permissions.
Can I create and update records?
Yes! Create contacts, deals, tickets, and notes. All through natural conversation.
How does authentication work?
Uses a HubSpot Private App token (Bearer). Create a Private App in Settings > Integrations > Private Apps, copy the token, and paste it.
How does Mastra AI connect to MCP servers?
Create an MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.
Can Mastra agents use tools from multiple servers?
Yes. Pass multiple MCP clients to the agent constructor. Mastra merges all tool schemas and the agent can call any tool from any server.
Does Mastra support workflow orchestration?
Yes. Mastra has a built-in workflow engine that lets you chain MCP tool calls with branching logic, error handling, and parallel execution.
createMCPClient not exported
Install: npm install @mastra/mcp
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