Integrate HubSpot Service Hub with Claude, Cursor, Chatbots & AI Agents MCP Server

Manage support tickets, track pipelines, and view customer feedback through natural conversation.

GDPR Free for Subscribers

Compatible with every major AI agent and IDE

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

+ other MCP clients

Hs create ticket on HubSpot Service Hub

Subject is required. Optionally provide content (detailed description), hs_pipeline (pipeline ID), hs_pipeline_stage (stage ID), and hs_ticket_priority (HIGH, MEDIUM, LOW). If no pipeline is specified, uses the default support pipeline. Returns the created ticket with its HubSpot ID. Create a new support ticket in HubSpot Service Hub with subject, description, pipeline stage, and priority

Hs list feedback on HubSpot Service Hub

Returns survey name, customer rating/score, survey type (NPS/CSAT/CES), and response content. Use when the user asks about customer satisfaction, NPS scores, or wants to review recent feedback from support interactions. List customer feedback survey submissions in HubSpot with ratings, survey type, and response content

Hs search tickets on HubSpot Service Hub

Returns ticket subject, current pipeline stage/status, priority (HIGH/MEDIUM/LOW), pipeline name, category, and creation date. Use when the user asks about open tickets, needs to find a specific support case, or wants to check the status of a customer issue. Search HubSpot Service Hub tickets by subject or keyword to find customer support cases

Hs ticket pipelines on HubSpot Service Hub

Returns pipeline name, stage labels, stage IDs (needed for creating/filtering tickets), and display order. Support pipelines define the workflow tickets follow: typically New → Waiting on Contact → Waiting on Us → Closed. Essential for finding stage IDs before ticket operations. List all ticket/support pipelines in HubSpot with their stages, display order, and internal IDs

Hs tickets by status on HubSpot Service Hub

Returns tickets with subject, priority, and dates. Use when the user asks "how many tickets are open?", "what is waiting for response?", or for support queue analysis. Find stage IDs using hs_ticket_pipelines first. Get all HubSpot tickets at a specific pipeline stage to analyze queue depth, workload, or resolution bottlenecks

Hs update ticket on HubSpot Service Hub

Only specified fields are updated. Common use: advance hs_pipeline_stage when a case progresses, escalate hs_ticket_priority, or update the subject for clarity. Use when the user says a ticket moved stages, priority changed, or needs correction. Update an existing HubSpot ticket — change status, priority, subject, or reassign to reflect case progress

Security & Code Integrity Audit

Every tool in the HubSpot Service Hub MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.

A+Score: 100

How Vinkius protects your data

Can I create and update records?

Yes! Create contacts, deals, tickets, and notes. All through natural conversation.

Can I audit what my AI agents are doing with this integration?

Yes, Vinkius provides an immutable, HMAC-chained audit log. Every tool execution, payload, and response is tracked in real-time on your dashboard, giving you complete visibility into your agent's actions.

What if the AI ends up reading customer data or confidential information?

We have a built-in digital "bodyguard" called DLP (Data Loss Prevention). If a tool fetches data and the response contains social security numbers, credit cards, or personal customer info, Vinkius magically blocks and erases that information before it is delivered to the AI. The AI works only with what is strictly necessary, and your sensitive data never leaks.

Does the AI train on my tools or API data?

No. Vinkius enforces a strict Zero-Retention policy. Your data simply passes through our secure servers to complete the requested action and is instantly forgotten. Nothing you do here is ever stored, logged, or used to train any artificial intelligence.

Triggering HubSpot Service Hub via Natural Language

Connect your AI agents and chatbots (Claude, ChatGPT, Cursor) with the HubSpot Service Hub MCP server to manage operations across the following domains.

AI-Driven ticket management Workflows

The HubSpot Service Hub MCP manages API routing for ticket management. This enables AI agents like Claude Code to execute structured industry titans queries.

ChatGPT customer feedback Automation

Integrate customer feedback features into your LLM framework using HubSpot Service Hub. The MCP server ensures precise command execution across your industry titans stack.