Bring Order Lifecycle
to OpenAI Agents SDK
Create your Vinkius account to connect VTEX Orders to OpenAI Agents SDK and start using all 6 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the VTEX Orders MCP Server?
Connect your VTEX Order Management System (OMS) to any AI agent and take full control of your store's order lifecycle through natural conversation.
What you can do
- Order Lookup — Retrieve the full details of any order by ID, including items, client profile, payment method, logistics, and current status.
- Order Search — Search and filter orders by status (e.g., 'ready-for-handling', 'invoiced', 'canceled') with built-in pagination for large result sets.
- Status Updates — Advance orders through the fulfillment pipeline by updating their status (e.g., move from 'ready-for-handling' to 'handling').
- Shipment Tracking — Retrieve tracking information for shipped packages, including carrier, tracking number, and tracking URL.
- Invoice Registration — Attach tax invoices (NF-e) and tracking numbers to orders, automatically moving them to 'Invoiced' status.
- Order Cancellation — Cancel orders with an optional reason, triggering automatic refund processing.
How it works
- Subscribe to this server
- Enter your VTEX Account Name, App Key, and App Token (found in Account Settings → Application Keys in your VTEX Admin)
- Start managing orders from Claude, Cursor, or any MCP-compatible agent
Who is this for?
- Fulfillment Teams — Track order queues, update statuses, and register invoices without navigating the VTEX Admin.
- Customer Support — Instantly look up order details, check tracking, or process cancellations during live conversations.
- Operations Managers — Monitor order flow, identify bottlenecks, and audit fulfillment performance across sellers.
Built-in capabilities (6)
Cancel an order
Get full details of a specific order
Get tracking info for an order package
Register a tax invoice and tracking number
g., "ready-for-handling"). Search for orders by status or pagination
Update the status of an order
Why OpenAI Agents SDK?
The OpenAI Agents SDK auto-discovers all 6 tools from VTEX Orders through native MCP integration. Build agents with built-in guardrails, tracing, and handoff patterns. chain multiple agents where one queries VTEX Orders, another analyzes results, and a third generates reports, all orchestrated through Vinkius.
- —
Native MCP integration via
MCPServerSse, pass the URL and the SDK auto-discovers all tools with full type safety - —
Built-in guardrails, tracing, and handoff patterns let you build production-grade agents without reinventing safety infrastructure
- —
Lightweight and composable: chain multiple agents and MCP servers in a single pipeline with minimal boilerplate
- —
First-party OpenAI support ensures optimal compatibility with GPT models for tool calling and structured output
VTEX Orders in OpenAI Agents SDK
Why run VTEX Orders with Vinkius?
The VTEX Orders connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 6 tools are ready to work instantly without any complex setup.
You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect VTEX Orders using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
VTEX Orders and 4,000+ other AI tools. No hosting, no code, ready to use.
Professionals who connect VTEX Orders to OpenAI Agents SDK through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.
Raw MCP | Vinkius | |
|---|---|---|
| Ready-to-use MCPs | Find and configure each manually | 4,000+ MCPs ready to use |
| Connection Setup | Manual coding & server setup | 1-click instant connection |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
VTEX Orders for OpenAI Agents SDK
Every request between OpenAI Agents SDK and VTEX Orders is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.
Frequently asked questions
How do I get my VTEX API credentials?
Log in to your VTEX Admin, go to Account Settings → Application Keys, and create a new App Key. You'll receive an App Key and App Token pair. You also need your Account Name (the subdomain you use to access the VTEX Admin, e.g., 'mystore'). Ensure the key has OMS read/write permissions. No code, no SDK — just connect and go.
Can my agent register an invoice and tracking number at the same time?
Yes! The 'register_invoice' tool accepts the invoice number and an optional tracking number in one call. Once submitted, the order automatically moves to 'Invoiced' status — eliminating the manual step of navigating to the VTEX Admin, opening the order detail, and filling each field separately.
How does the agent handle order cancellations with refunds?
Just tell your agent to cancel the order. It uses the 'cancel_order' tool with an optional reason (so your team has an audit trail). VTEX then handles the refund automatically based on the payment method. No tab-switching, no admin navigation — your support team resolves it in one conversation.
Can I monitor fulfillment status across hundreds of orders?
Absolutely. The 'search_orders' tool supports status filters and pagination, so your agent can scan the entire order queue — for example, listing all orders stuck in 'ready-for-handling' to identify fulfillment delays. Perfect for operations teams managing high-volume VTEX stores with multiple sellers.
How does the OpenAI Agents SDK connect to MCP?
Use MCPServerSse(url=...) to create a server connection. The SDK auto-discovers all tools and makes them available to your agent with full type information.
Can I use multiple MCP servers in one agent?
Yes. Pass a list of MCPServerSse instances to the agent constructor. The agent can use tools from all connected servers within a single run.
Does the SDK support streaming responses?
Yes. The SDK supports SSE and Streamable HTTP transports, both of which work natively with Vinkius.
MCPServerStreamableHttp not found
Ensure you have the latest version: pip install --upgrade openai-agents
Agent not calling tools
Make sure your prompt explicitly references the task the tools can help with.
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