Bring Order Lifecycle
to Claude Desktop
Create your Vinkius account to connect VTEX Orders to Claude Desktop and start using all 6 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the VTEX Orders MCP Server?
Connect your VTEX Order Management System (OMS) to any AI agent and take full control of your store's order lifecycle through natural conversation.
What you can do
- Order Lookup — Retrieve the full details of any order by ID, including items, client profile, payment method, logistics, and current status.
- Order Search — Search and filter orders by status (e.g., 'ready-for-handling', 'invoiced', 'canceled') with built-in pagination for large result sets.
- Status Updates — Advance orders through the fulfillment pipeline by updating their status (e.g., move from 'ready-for-handling' to 'handling').
- Shipment Tracking — Retrieve tracking information for shipped packages, including carrier, tracking number, and tracking URL.
- Invoice Registration — Attach tax invoices (NF-e) and tracking numbers to orders, automatically moving them to 'Invoiced' status.
- Order Cancellation — Cancel orders with an optional reason, triggering automatic refund processing.
How it works
- Subscribe to this server
- Enter your VTEX Account Name, App Key, and App Token (found in Account Settings → Application Keys in your VTEX Admin)
- Start managing orders from Claude, Cursor, or any MCP-compatible agent
Who is this for?
- Fulfillment Teams — Track order queues, update statuses, and register invoices without navigating the VTEX Admin.
- Customer Support — Instantly look up order details, check tracking, or process cancellations during live conversations.
- Operations Managers — Monitor order flow, identify bottlenecks, and audit fulfillment performance across sellers.
Built-in capabilities (6)
Cancel an order
Get full details of a specific order
Get tracking info for an order package
Register a tax invoice and tracking number
g., "ready-for-handling"). Search for orders by status or pagination
Update the status of an order
Why Claude Desktop?
Claude Desktop is the definitive way to connect VTEX Orders to your AI workflow. Add Vinkius Edge URL to your config, restart the app, and Claude immediately exposes all 6 tools in the chat interface. ask a question, Claude calls the right tool, and you see the answer. Zero code, zero context switching.
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Claude Desktop is the reference MCP client. it was designed alongside the protocol itself, ensuring the most complete and stable MCP implementation available
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Zero-code configuration: add a server URL to a JSON file and Claude instantly discovers and exposes all available tools in the chat interface
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Claude's extended thinking capability lets it reason through multi-step tool usage, chaining multiple API calls to answer complex questions
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Enterprise-grade security with local config storage. your tokens never leave your machine, and connections go directly to Vinkius Edge network
VTEX Orders in Claude Desktop
Why run VTEX Orders with Vinkius?
The VTEX Orders connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 6 tools are ready to work instantly without any complex setup.
You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect VTEX Orders using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
VTEX Orders and 4,000+ other AI tools. No hosting, no code, ready to use.
Professionals who connect VTEX Orders to Claude Desktop through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.
Raw MCP | Vinkius | |
|---|---|---|
| Ready-to-use MCPs | Find and configure each manually | 4,000+ MCPs ready to use |
| Connection Setup | Manual coding & server setup | 1-click instant connection |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
VTEX Orders for Claude Desktop
Every request between Claude Desktop and VTEX Orders is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.
Frequently asked questions
How do I get my VTEX API credentials?
Log in to your VTEX Admin, go to Account Settings → Application Keys, and create a new App Key. You'll receive an App Key and App Token pair. You also need your Account Name (the subdomain you use to access the VTEX Admin, e.g., 'mystore'). Ensure the key has OMS read/write permissions. No code, no SDK — just connect and go.
Can my agent register an invoice and tracking number at the same time?
Yes! The 'register_invoice' tool accepts the invoice number and an optional tracking number in one call. Once submitted, the order automatically moves to 'Invoiced' status — eliminating the manual step of navigating to the VTEX Admin, opening the order detail, and filling each field separately.
How does the agent handle order cancellations with refunds?
Just tell your agent to cancel the order. It uses the 'cancel_order' tool with an optional reason (so your team has an audit trail). VTEX then handles the refund automatically based on the payment method. No tab-switching, no admin navigation — your support team resolves it in one conversation.
Can I monitor fulfillment status across hundreds of orders?
Absolutely. The 'search_orders' tool supports status filters and pagination, so your agent can scan the entire order queue — for example, listing all orders stuck in 'ready-for-handling' to identify fulfillment delays. Perfect for operations teams managing high-volume VTEX stores with multiple sellers.
How does Claude Desktop discover MCP tools?
When Claude Desktop starts, it reads the claude_desktop_config.json file and connects to each configured MCP server. It calls the tools/list endpoint to fetch the schema for every available tool, then surfaces them as clickable options in the chat interface via the 🔌 icon.
What happens if the MCP server is temporarily unavailable?
Claude Desktop handles disconnections gracefully. if the server is unreachable at startup, the tools simply won't appear. Once the server becomes available again, restarting Claude Desktop will re-establish the connection. There is no timeout penalty or error loop.
Can I connect multiple MCP servers simultaneously?
Yes. You can add as many servers as you need in the mcpServers section of the config file. Each server appears as a separate tool provider, and Claude can use tools from multiple servers in a single conversation turn.
Is there a limit on the number of tools per server?
Claude Desktop can handle hundreds of tools per server. However, for optimal LLM performance, Vinkius servers are designed to expose focused, well-documented tool sets rather than overwhelming the model with too many options.
Does Claude Desktop support Streamable HTTP transport?
Yes. Claude Desktop supports both SSE (Server-Sent Events) and the newer Streamable HTTP transport that Vinkius uses. Simply provide the server URL. Claude auto-negotiates the transport protocol.
Server not appearing after restart
Ensure the JSON is valid (no trailing commas). Check the file path: ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\\Claude\\ (Windows).
Authentication error
Verify your Vinkius token is correct. Go to cloud.vinkius.com to regenerate it if needed.
Tools not showing in chat
Click the 🔌 icon at the bottom of the chat input. If it shows 0 tools, the server may still be connecting. wait a few seconds.
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