Bring Csat
to Windsurf
Create your Vinkius account to connect Nicereply to Windsurf and start using all 10 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the Nicereply MCP Server?
Connect your Nicereply account to your AI agent and gain deep insights into your customer satisfaction and agent performance through natural conversation.
What you can do
- Response Monitoring — List and inspect all customer satisfaction ratings and feedback responses in real-time.
- Survey Analytics — Access CSAT, CES, and NPS surveys and retrieve detailed performance metrics and statistics.
- Agent Performance — List workspace users and monitor their individual ratings and feedback scores.
- Customer Insights — View customer profiles and their historical feedback patterns.
- Rating Standards — Retrieve the definitions of rating values and scales used across your surveys.
- Deep Inspection — Fetch complete metadata for specific responses or surveys using their unique IDs.
How it works
- Subscribe to this server
- Enter your Nicereply API Key (Private Key)
- Start monitoring customer satisfaction from Claude, Cursor, or any MCP client
Who is this for?
- Customer Success Managers — quickly check for negative feedback or overall survey performance without opening the dashboard.
- Support Leads — monitor agent ratings and satisfaction trends during daily standups.
- Product Teams — analyze customer sentiment and feedback regarding specific features or releases.
Built-in capabilities (10)
Get specific customer details
Get current user details
List possible rating values
Get specific response details
Get specific survey details
Get survey statistics
List Nicereply customers
List feedback responses
List all surveys
List workspace users (agents)
Why Windsurf?
Windsurf's Cascade agent chains multiple Nicereply tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 10 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.
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Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention
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Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively
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JSON-based configuration means zero code changes: paste a URL, reload, and all 10 tools are immediately available
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Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts
Nicereply in Windsurf
Why run Nicereply with Vinkius?
The Nicereply connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 10 tools are ready to work instantly without any complex setup.
You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect Nicereply using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
Nicereply and 4,000+ other AI tools. No hosting, no code, ready to use.
Professionals who connect Nicereply to Windsurf through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.
Raw MCP | Vinkius | |
|---|---|---|
| Ready-to-use MCPs | Find and configure each manually | 4,000+ MCPs ready to use |
| Connection Setup | Manual coding & server setup | 1-click instant connection |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
Nicereply for Windsurf
Every request between Windsurf and Nicereply is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.
Frequently asked questions
Where do I find my Nicereply API Key?
Log in to Nicereply, go to Settings > API and Integrations, and you will find your 'Private API Key' there.
Does this support NPS surveys?
Yes! Nicereply supports CSAT, CES, and NPS. You can list all your surveys using the list_surveys tool and get stats for any of them.
Can I see feedback for a specific support agent?
You can use the list_users tool to find the Agent ID and then filter responses or view individual ratings recorded in the platform.
How does Windsurf discover MCP tools?
Windsurf reads the mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.
Can Cascade chain multiple MCP tool calls?
Yes. Cascade is an agentic system. it can plan and execute multi-step workflows, calling several tools in sequence to accomplish complex tasks without manual prompting between steps.
Does Windsurf support multiple MCP servers?
Yes. Add as many servers as needed in mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.
Server not connecting
Check Settings → MCP for the server status. Try toggling it off and on.
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