Integrate BOSSDesk with Claude, Cursor, Chatbots & AI Agents MCP Server

Q: Does the integration allow creating a ticket for an employee?

Yes. Use the create_ticket tool and provide the employee's email. BOSSDesk will link the new ticket to their existing user profile automatically.

Manage your IT services via BOSSDesk — track tickets, assets, and users directly from any AI agent.

GDPR Free for Subscribers

Compatible with every major AI agent and IDE

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

+ other MCP clients

add

Add ticket note on BOSSDesk

Add a comment or note to a ticket

create

Create ticket on BOSSDesk

Create a new support ticket

get

Get asset on BOSSDesk

Get details of a specific asset

get

Get ticket on BOSSDesk

Get details of a specific ticket

get

Get user on BOSSDesk

Get details of a specific user

list

List assets on BOSSDesk

List all managed IT assets

list

List locations on BOSSDesk

List all physical locations

list

List tickets on BOSSDesk

List all IT support tickets

list

List users on BOSSDesk

List all system users

update

Update ticket on BOSSDesk

Update an existing ticket

Security & Code Integrity Audit

Every tool in the BOSSDesk MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.

A+Score: 100

How Vinkius protects your data

Can I set different limits for each virtual assistant on my team?

Absolutely. You have full control in our command center. You can create an AI agent that only "reads" data so the support team can answer questions, and another superpowered agent that can "edit" and "create" information exclusively for your operations team. Each AI gets exactly the level of access you allow.

Does the integration allow creating a ticket for an employee?

Yes. Use the create_ticket tool and provide the employee's email. BOSSDesk will link the new ticket to their existing user profile automatically.

Can I audit what my AI agents are doing with this integration?

Yes, Vinkius provides an immutable, HMAC-chained audit log. Every tool execution, payload, and response is tracked in real-time on your dashboard, giving you complete visibility into your agent's actions.

What if the AI ends up reading customer data or confidential information?

We have a built-in digital "bodyguard" called DLP (Data Loss Prevention). If a tool fetches data and the response contains social security numbers, credit cards, or personal customer info, Vinkius magically blocks and erases that information before it is delivered to the AI. The AI works only with what is strictly necessary, and your sensitive data never leaks.

What can AI Agents do with BOSSDesk?

Build automated workflows with Cursor and Claude Code by connecting to the BOSSDesk MCP server.

itsm & AI Execution

Connect your AI agent to BOSSDesk for comprehensive itsm coverage. The integration features standard schemas for reliable developer tools tool execution.

Secure asset management Access for Agents

Deploy the BOSSDesk toolkit to manage asset management. The integration offers robust endpoints for ChatGPT to control developer tools settings.