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Vinkius

Integrate Freshchat with Claude, Cursor, Chatbots & AI Agents MCP Server

Manage customer conversations, track messages, and oversee agents via AI agents with Freshchat.
MCP Inspector GDPR Free for Subscribers

Compatible with every major AI agent and IDE

ClaudeClaude
ChatGPTChatGPT
CursorCursor
GeminiGemini
WindsurfWindsurf
VS CodeVS Code
JetBrainsJetBrains
VercelVercel
+ other MCP clients
check

Check account status on Freshchat

Verify account configuration

get

Get agent profile on Freshchat

Get agent metadata

get

Get chat user details on Freshchat

Get user metadata

get

Get conversation details on Freshchat

Get chat metadata

list

List agent groups on Freshchat

List agent groups

list

List chat channels on Freshchat

List chat channels

list

List chat messages on Freshchat

List messages in a chat

list

List chat users on Freshchat

List chat participants

list

List conversations on Freshchat

List active chats

list

List support agents on Freshchat

List support agents

search

Search chat users on Freshchat

Find user by email

send

Send chat message on Freshchat

Post a new message

Security & Code Integrity Audit

Every tool in the Freshchat MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.

MCP Inspector
A+Score: 100

How Vinkius protects your data

Can I set different limits for each virtual assistant on my team?

Absolutely. You have full control in our command center. You can create an AI agent that only "reads" data so the support team can answer questions, and another superpowered agent that can "edit" and "create" information exclusively for your operations team. Each AI gets exactly the level of access you allow.

Is there a risk of the AI "going crazy" and deleting important company data?

No. With Vinkius, the AI operates on "rails". It can only make the exact moves you authorized in the tool's settings. It cannot invent routes, access other networks in your company, or decide to delete random files. If the action isn't in the approved catalog, the attempt is blocked instantly.

How do I get an API Token for Freshchat?

Log in to Freshchat, navigate to Settings > API Tokens, and click on 'Generate Token' to retrieve your Bearer Token.

What if the AI ends up reading customer data or confidential information?

We have a built-in digital "bodyguard" called DLP (Data Loss Prevention). If a tool fetches data and the response contains social security numbers, credit cards, or personal customer info, Vinkius magically blocks and erases that information before it is delivered to the AI. The AI works only with what is strictly necessary, and your sensitive data never leaks.

How Chatbots Interact with Freshchat

Integrate Freshchat to provide your custom AI agents with direct read and write access to the capabilities listed below.

Connecting live chat with Cursor

Deploy the Freshchat toolkit to manage live chat. The integration offers robust endpoints for ChatGPT to control customer support settings.

AI Semantic Routing for messaging

Connect your AI agent to Freshchat for comprehensive messaging coverage. The integration features standard schemas for reliable customer support tool execution.

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