Compatible with every major AI agent and IDE
Check account status on Freshchat
Verify account configuration
Get agent profile on Freshchat
Get agent metadata
Get chat user details on Freshchat
Get user metadata
Get conversation details on Freshchat
Get chat metadata
List agent groups on Freshchat
List agent groups
List chat channels on Freshchat
List chat channels
List chat messages on Freshchat
List messages in a chat
List chat users on Freshchat
List chat participants
List conversations on Freshchat
List active chats
List support agents on Freshchat
List support agents
Search chat users on Freshchat
Find user by email
Send chat message on Freshchat
Post a new message
How Vinkius protects your data
Can I set different limits for each virtual assistant on my team?
Absolutely. You have full control in our command center. You can create an AI agent that only "reads" data so the support team can answer questions, and another superpowered agent that can "edit" and "create" information exclusively for your operations team. Each AI gets exactly the level of access you allow.
Is there a risk of the AI "going crazy" and deleting important company data?
No. With Vinkius, the AI operates on "rails". It can only make the exact moves you authorized in the tool's settings. It cannot invent routes, access other networks in your company, or decide to delete random files. If the action isn't in the approved catalog, the attempt is blocked instantly.
How do I get an API Token for Freshchat?
Log in to Freshchat, navigate to Settings > API Tokens, and click on 'Generate Token' to retrieve your Bearer Token.
What if the AI ends up reading customer data or confidential information?
We have a built-in digital "bodyguard" called DLP (Data Loss Prevention). If a tool fetches data and the response contains social security numbers, credit cards, or personal customer info, Vinkius magically blocks and erases that information before it is delivered to the AI. The AI works only with what is strictly necessary, and your sensitive data never leaks.
How Chatbots Interact with Freshchat
Integrate Freshchat to provide your custom AI agents with direct read and write access to the capabilities listed below.
Connecting live chat with Cursor
Deploy the Freshchat toolkit to manage live chat. The integration offers robust endpoints for ChatGPT to control customer support settings.
AI Semantic Routing for messaging
Connect your AI agent to Freshchat for comprehensive messaging coverage. The integration features standard schemas for reliable customer support tool execution.
Freshchat. Runs on everything.
From IDE to framework. Every connection governed by Vinkius.
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
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