CursorIDE

Why use Freshchat MCP Server with Cursor?

Bring Live Chat
to Cursor

Name: Freshchat MCP Server
Availability: InStock
Rating: 5.0 (1 reviews)
Author: Vinkius

Create your Vinkius account to connect Freshchat to Cursor and start using all 12 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.

GDPR Free for Subscribers

Check Account StatusGet Agent ProfileGet Chat User DetailsGet Conversation DetailsList Agent GroupsList Chat ChannelsList Chat MessagesList Chat UsersList ConversationsList Support AgentsSearch Chat UsersSend Chat Message

Ask AI about this MCP Server ChatGPT Claude Perplexity

Compatible with every major AI agent and IDE

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

+ other MCP clients

What is the Freshchat MCP Server?

Connect your Freshchat account to any AI agent to automate your customer messaging and conversation management through the Model Context Protocol (MCP). Freshchat is a modern messaging software built for sales and support teams to engage with customers across web, mobile, and social channels. This MCP server enables you to track active chats, send real-time messages, and retrieve detailed user profiles directly through natural conversation.

Key Features

Conversation Oversight — List all active chats, fetch detailed conversation metadata, and monitor chat statuses (open, resolved) instantly.
Real-time Messaging — Post new messages to existing conversations to keep your support workflows moving fast.
User & Customer Data — Access detailed profile information for chat participants and search for users by email address.
Support Team Insights — List all support agents and team members to maintain full context of who is online and available.
Channel & Group Management — Access configured messaging channels and agent groups to understand your routing logic.
Message History — Retrieve the full message history for any specific conversation ID for audit and reporting.
Multi-Region Support — Seamlessly connect to your specific Freshchat data center (US, EU, IN, AU).

How it works

Subscribe to this server through the Vinkius Marketplace
Enter your Freshchat Region Domain and API Token (found in Settings > API Tokens)
Start managing your customer messaging from Claude, Cursor, or any MCP client

Who is this for?

Support Leads — quickly check for open conversations or list agent availability without leaving your primary workspace.
Customer Success Managers — get a real-time overview of customer interactions and user profiles via simple AI commands.
Sales Engineers — automate the sending of follow-up messages or verify chat history for lead qualification.

Built-in capabilities (12)

check_account_status

Verify account configuration

get_agent_profile

Get agent metadata

get_chat_user_details

Get user metadata

get_conversation_details

Get chat metadata

list_agent_groups

List agent groups

list_chat_channels

List chat channels

list_chat_messages

List messages in a chat

list_chat_users

List chat participants

list_conversations

List active chats

list_support_agents

List support agents

search_chat_users

Find user by email

send_chat_message

Post a new message

See what your AI agent can do with Freshchat

Why Cursor?

Cursor's Agent mode turns Freshchat into an in-editor superpower. Ask Cursor to generate code using live data from Freshchat and it fetches, processes, and writes. all in a single agentic loop. 12 tools appear alongside file editing and terminal access, creating a unified development environment grounded in real-time information.

—
Agent mode turns Cursor into an autonomous coding assistant that can read files, run commands, and call MCP tools without switching context
—
Cursor's Composer feature can generate entire files using real-time data fetched through MCP. no copy-pasting from external dashboards
—
MCP tools appear alongside built-in tools like file reading and terminal access, creating a unified agentic environment
—
VS Code extension compatibility means your existing workflow, keybindings, and extensions all work alongside MCP tools

See it in action

Freshchat in Cursor

AI Agent→Vinkius

High Security·Kill Switch·Plug and Play

Enterprise Security

Why run Freshchat with Vinkius?

The Freshchat connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 12 tools are ready to work instantly without any complex setup.

You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.

View full Freshchat details →

Fully ManagedNo server setup

Plug & PlayNo coding needed

SecurePrivacy protected

PrivateYour data is safe

Cost ControlBudget limits

Control1-click disconnect

Auto-UpdatesMaintenance free

High SpeedOptimized for AI

Reliable99.9% uptime

Your credentials and connection tokens are fully encrypted

* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure

01 / Catalog

Over 4,000 integrations ready for AI agents

Explore a vast library of pre-built integrations, optimized and ready to deploy.

02 / Credentials

Connect securely in under 30 seconds

Generate tokens to authenticate and link external services in a single step.

03 / Guardian

Complete visibility into every agent action

Audit live requests, latency, success rates, and active security compliance policies.

04 / FinOps

Optimize spending and track token ROI

Analyze real-time token consumption and cost metrics detailed by connection.

Over 4,000 integrations ready for AI agents

Complete visibility into every agent action

Explore our live AI Agents Analytics dashboard to see it all working

This dashboard is included when you connect Freshchat using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.

Explore Analytics

Why Vinkius

Freshchat and 4,000+ other AI tools. No hosting, no code, ready to use.

Professionals who connect Freshchat to Cursor through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.

4,000+MCP Integrations

<40msResponse time

100%Fully managed

	Raw MCP	Vinkius
Ready-to-use MCPs	Find and configure each manually	4,000+ MCPs ready to use
Connection Setup	Manual coding & server setup	1-click instant connection
Server Hosting	You host it yourself (needs 24/7 uptime)	100% hosted & managed by Vinkius
Security & Privacy	Stored in plaintext config files	Bank-grade encrypted vault
Activity Visibility	Blind execution (no logs or tracking)	Live dashboard with real-time logs
Cost Control	Runaway AI token spend risk	Automatic budget limits
Revoking Access	Must delete files or code to stop	1-click disconnect button

View step-by-step setup guide for Cursor →

The Vinkius Advantage

How Vinkius secures
Freshchat for Cursor

Every request between Cursor and Freshchat is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.

< 40msCold start

Ed25519Signed audit chain

60%Token savings

FAQ

Frequently asked questions

How do I get an API Token for Freshchat?

What is my 'Region Domain'?

Your domain depends on where your account is hosted (e.g. 'api.freshchat.com' for US, 'api.eu.freshchat.com' for Europe).

Can I send files or images through the agent?

Currently, the 'send_chat_message' tool focuses on sending text content. Supporting rich media typically requires separate upload operations.

Is it possible to see the chat history of a customer?

Yes! Use the 'list_chat_messages' tool and provide the Conversation ID. The agent will retrieve the historical message history for that thread.

What is Agent mode and why does it matter for MCP?

Agent mode is Cursor's autonomous execution mode where the AI can perform multi-step tasks: reading files, editing code, running terminal commands, and calling MCP tools. Without Agent mode, Cursor operates in a simpler ask-and-answer mode that doesn't support tool calling. Always ensure you're in Agent mode when working with MCP servers.

Where does Cursor store MCP configuration?

Cursor looks for MCP server configurations in a mcp.json file. You can configure servers at the project level (.cursor/mcp.json in your project root) or globally (~/.cursor/mcp.json). Project-level configs take precedence.

Can Cursor use MCP tools in inline edits?

No. MCP tools are only available in Agent mode through the chat panel. Inline completions and Tab suggestions do not trigger MCP tool calls. This is by design. tool calls require user visibility and approval.

How do I verify MCP tools are loaded?

Open Settings → Features → MCP and look for your server name. A green indicator means the server is connected. You can also check Agent mode's available tools by clicking the tools dropdown in the chat panel.

Tools not appearing in Cursor

Ensure you are in Agent mode (not Ask mode). MCP tools only work in Agent mode.

Server shows as disconnected

Check Settings → Features → MCP and verify the server status. Try clicking the refresh button.

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