Integrate Freshworks with Claude, Cursor, Chatbots & AI Agents MCP Server
GDPR Free for SubscribersCompatible with every major AI agent and IDE
GeminiGet ticket on Freshworks
Get ticket details
List accounts on Freshworks
List all sales accounts
List agents on Freshworks
List all support agents
List companies on Freshworks
List all companies
List crm contacts on Freshworks
List CRM contacts
List deals on Freshworks
List all sales deals
List groups on Freshworks
List all agent groups
List helpdesk contacts on Freshworks
List helpdesk contacts
List tickets on Freshworks
List all helpdesk tickets
Security & Code Integrity Audit
Every tool in the Freshworks MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.
How Vinkius protects your data
Is there a risk of the AI "going crazy" and deleting important company data?
No. With Vinkius, the AI operates on "rails". It can only make the exact moves you authorized in the tool's settings. It cannot invent routes, access other networks in your company, or decide to delete random files. If the action isn't in the approved catalog, the attempt is blocked instantly.
Can my agent list both sales deals and support tickets via Freshworks?
Yes. This server provides tools for both. Use 'list_deals' to see your sales pipeline and 'list_tickets' to see helpdesk activity. The agent fetches data from both partitions within your unified Freshworks instance.
How does the AI access my passwords and credentials?
It simply doesn't. On Vinkius, your passwords, API keys, and login details are kept in a secure vault. The AI (like ChatGPT or Claude) merely "asks" Vinkius to perform the task. Vinkius opens the door, does the work, and hands the result back to the AI. Your credentials are never seen, read, or learned by the artificial intelligence.
Does the AI train on my tools or API data?
No. Vinkius enforces a strict Zero-Retention policy. Your data simply passes through our secure servers to complete the requested action and is instantly forgotten. Nothing you do here is ever stored, logged, or used to train any artificial intelligence.
Supported Use Cases for Freshworks
Enable conversational interfaces like ChatGPT and Claude to execute programmatic commands against the Freshworks infrastructure.
Secure unified crm Access for Agents
Integrate the Freshworks server to handle unified crm requests natively. It provides the schemas required for ChatGPT and Cursor to manage customer support data.
Automating ticketing system with AI
Use Freshworks to interface with ticketing system via natural language. The toolkit provides Cursor with LLM-friendly schemas for customer support tasks.
Freshworks. Runs on everything.
From IDE to framework. Every connection governed by Vinkius.
Anthropic's native desktop app for Claude with built-in MCP support.
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GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
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TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
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