Compatible with every major AI agent and IDE
What is the Formilla MCP Server?
Connect your Formilla account to any AI agent and take full control of your live chat contacts and customer data management through natural conversation.
What you can do
- Contact Orchestration — Create or update contact records programmatically, including managing names, emails, and phone numbers directly from your agent
- Database Management — List all contacts in your Formilla account and retrieve detailed metadata to maintain a high-fidelity customer record
- Visitor Intelligence — Find specific contacts by email to verify their support history and track custom attributes for personalized messaging
- Secure Maintenance — Programmatically delete contacts from the system to maintain database hygiene and comply with privacy requests
- Data Synchronization — Use unique identifiers (UserId) to seamlessly sync your external user data with Formilla's live chat ecosystem
How it works
- Subscribe to this server
- Retrieve your API Auth Token from your Formilla dashboard (Settings > Security)
- Start managing your live chat contacts from Claude, Cursor, or any MCP client
No more manual data entry into the live chat dashboard. Your AI acts as your dedicated contact and data sync coordinator.
Who is this for?
- Support Teams — instantly retrieve customer profiles and update contact info while managing live chats
- Marketing Automators — sync new leads and track custom attributes across your customer database using natural language
- Operations Managers — manage database hygiene and privacy compliance through automated contact deletion queries
Built-in capabilities (12)
Verify connectivity
Delete a contact
Get contact details
Get contact by email
Get conversation details
List contacts
List conversations
List segments
List visitors
Search contacts
Update a contact
Create or update contact
Why Vercel AI SDK?
The Vercel AI SDK gives every Formilla tool full TypeScript type inference, IDE autocomplete, and compile-time error checking. Connect 12 tools through Vinkius and stream results progressively to React, Svelte, or Vue components. works on Edge Functions, Cloudflare Workers, and any Node.js runtime.
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TypeScript-first: every MCP tool gets full type inference, IDE autocomplete, and compile-time error checking out of the box
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Framework-agnostic core works with Next.js, Nuxt, SvelteKit, or any Node.js runtime. same Formilla integration everywhere
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Built-in streaming UI primitives let you display Formilla tool results progressively in React, Svelte, or Vue components
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Edge-compatible: the AI SDK runs on Vercel Edge Functions, Cloudflare Workers, and other edge runtimes for minimal latency
Formilla in Vercel AI SDK
Formilla and 4,000+ other MCP servers. One platform. One governance layer.
Teams that connect Formilla to Vercel AI SDK through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 4,000+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for Formilla in Vercel AI SDK
The Formilla MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 12 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in Vercel AI SDK only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
Formilla for Vercel AI SDK
Every tool call from Vercel AI SDK to the Formilla MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
How do I find my API Auth Token in Formilla?
Log in to your Formilla dashboard, navigate to Settings > Security, and copy your unique API Auth Token.
Can I use the agent to sync my existing user IDs?
Yes! The upsert_contact tool accepts a UserId parameter specifically designed to link your internal system identifiers with Formilla records.
Does it support deleting multiple contacts at once?
The delete_contact tool operates on a single contact ID at a time. To delete multiple records, your agent can iterate through a list of IDs programmatically.
How does the Vercel AI SDK connect to MCP servers?
Import createMCPClient from @ai-sdk/mcp and pass the server URL. The SDK discovers all tools and provides typed TypeScript interfaces for each one.
Can I use MCP tools in Edge Functions?
Yes. The AI SDK is fully edge-compatible. MCP connections work on Vercel Edge Functions, Cloudflare Workers, and similar runtimes.
Does it support streaming tool results?
Yes. The SDK provides streaming primitives like useChat and streamText that handle tool calls and display results progressively in the UI.
createMCPClient is not a function
Install: npm install @ai-sdk/mcp
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