Compatible with every major AI agent and IDE
What is the Formilla MCP Server?
Connect your Formilla account to any AI agent and take full control of your live chat contacts and customer data management through natural conversation.
What you can do
- Contact Orchestration — Create or update contact records programmatically, including managing names, emails, and phone numbers directly from your agent
- Database Management — List all contacts in your Formilla account and retrieve detailed metadata to maintain a high-fidelity customer record
- Visitor Intelligence — Find specific contacts by email to verify their support history and track custom attributes for personalized messaging
- Secure Maintenance — Programmatically delete contacts from the system to maintain database hygiene and comply with privacy requests
- Data Synchronization — Use unique identifiers (UserId) to seamlessly sync your external user data with Formilla's live chat ecosystem
How it works
- Subscribe to this server
- Retrieve your API Auth Token from your Formilla dashboard (Settings > Security)
- Start managing your live chat contacts from Claude, Cursor, or any MCP client
No more manual data entry into the live chat dashboard. Your AI acts as your dedicated contact and data sync coordinator.
Who is this for?
- Support Teams — instantly retrieve customer profiles and update contact info while managing live chats
- Marketing Automators — sync new leads and track custom attributes across your customer database using natural language
- Operations Managers — manage database hygiene and privacy compliance through automated contact deletion queries
Built-in capabilities (12)
Verify connectivity
Delete a contact
Get contact details
Get contact by email
Get conversation details
List contacts
List conversations
List segments
List visitors
Search contacts
Update a contact
Create or update contact
Why Claude Code?
Claude Code registers Formilla as an MCP server in a single terminal command. Once connected, Claude Code discovers all 12 tools at runtime and can call them headlessly. ideal for CI/CD pipelines, cron jobs, and automated workflows where Formilla data drives decisions without human intervention.
- —
Single-command setup:
claude mcp addregisters the server instantly. no config files to edit or applications to restart - —
Terminal-native workflow means MCP tools integrate seamlessly into shell scripts, CI/CD pipelines, and automated DevOps tasks
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Claude Code runs headlessly, enabling unattended batch processing using Formilla tools in cron jobs or deployment scripts
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Built by the same team that created the MCP protocol, ensuring first-class compatibility and the fastest adoption of new protocol features
Formilla in Claude Code
Formilla and 4,000+ other MCP servers. One platform. One governance layer.
Teams that connect Formilla to Claude Code through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 4,000+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for Formilla in Claude Code
The Formilla MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 12 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in Claude Code only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
Formilla for Claude Code
Every tool call from Claude Code to the Formilla MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
How do I find my API Auth Token in Formilla?
Log in to your Formilla dashboard, navigate to Settings > Security, and copy your unique API Auth Token.
Can I use the agent to sync my existing user IDs?
Yes! The upsert_contact tool accepts a UserId parameter specifically designed to link your internal system identifiers with Formilla records.
Does it support deleting multiple contacts at once?
The delete_contact tool operates on a single contact ID at a time. To delete multiple records, your agent can iterate through a list of IDs programmatically.
How do I add an MCP server to Claude Code?
Run claude mcp add <name> --transport http "<url>" in your terminal. Claude Code registers the server and discovers all tools immediately.
Can Claude Code run MCP tools in headless mode?
Yes. Claude Code supports non-interactive execution, making it ideal for scripts, cron jobs, and CI/CD pipelines that need MCP tool access.
How do I list all connected MCP servers?
Run claude mcp in your terminal to see all registered servers and their status, or type /mcp inside an active Claude Code session.
Command not found: claude
Ensure Claude Code is installed globally: npm install -g @anthropic-ai/claude-code
Connection timeout
Check your internet connection and verify the Edge URL is reachable
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