Compatible with every major AI agent and IDE
What is the Formilla MCP Server?
Connect your Formilla account to any AI agent and take full control of your live chat contacts and customer data management through natural conversation.
What you can do
- Contact Orchestration — Create or update contact records programmatically, including managing names, emails, and phone numbers directly from your agent
- Database Management — List all contacts in your Formilla account and retrieve detailed metadata to maintain a high-fidelity customer record
- Visitor Intelligence — Find specific contacts by email to verify their support history and track custom attributes for personalized messaging
- Secure Maintenance — Programmatically delete contacts from the system to maintain database hygiene and comply with privacy requests
- Data Synchronization — Use unique identifiers (UserId) to seamlessly sync your external user data with Formilla's live chat ecosystem
How it works
- Subscribe to this server
- Retrieve your API Auth Token from your Formilla dashboard (Settings > Security)
- Start managing your live chat contacts from Claude, Cursor, or any MCP client
No more manual data entry into the live chat dashboard. Your AI acts as your dedicated contact and data sync coordinator.
Who is this for?
- Support Teams — instantly retrieve customer profiles and update contact info while managing live chats
- Marketing Automators — sync new leads and track custom attributes across your customer database using natural language
- Operations Managers — manage database hygiene and privacy compliance through automated contact deletion queries
Built-in capabilities (12)
Verify connectivity
Delete a contact
Get contact details
Get contact by email
Get conversation details
List contacts
List conversations
List segments
List visitors
Search contacts
Update a contact
Create or update contact
Why Cursor?
Cursor's Agent mode turns Formilla into an in-editor superpower. Ask Cursor to generate code using live data from Formilla and it fetches, processes, and writes. all in a single agentic loop. 12 tools appear alongside file editing and terminal access, creating a unified development environment grounded in real-time information.
- —
Agent mode turns Cursor into an autonomous coding assistant that can read files, run commands, and call MCP tools without switching context
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Cursor's Composer feature can generate entire files using real-time data fetched through MCP. no copy-pasting from external dashboards
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MCP tools appear alongside built-in tools like file reading and terminal access, creating a unified agentic environment
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VS Code extension compatibility means your existing workflow, keybindings, and extensions all work alongside MCP tools
Formilla in Cursor
Formilla and 4,000+ other MCP servers. One platform. One governance layer.
Teams that connect Formilla to Cursor through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 4,000+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for Formilla in Cursor
The Formilla MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 12 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in Cursor only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
Formilla for Cursor
Every tool call from Cursor to the Formilla MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
How do I find my API Auth Token in Formilla?
Log in to your Formilla dashboard, navigate to Settings > Security, and copy your unique API Auth Token.
Can I use the agent to sync my existing user IDs?
Yes! The upsert_contact tool accepts a UserId parameter specifically designed to link your internal system identifiers with Formilla records.
Does it support deleting multiple contacts at once?
The delete_contact tool operates on a single contact ID at a time. To delete multiple records, your agent can iterate through a list of IDs programmatically.
What is Agent mode and why does it matter for MCP?
Agent mode is Cursor's autonomous execution mode where the AI can perform multi-step tasks: reading files, editing code, running terminal commands, and calling MCP tools. Without Agent mode, Cursor operates in a simpler ask-and-answer mode that doesn't support tool calling. Always ensure you're in Agent mode when working with MCP servers.
Where does Cursor store MCP configuration?
Cursor looks for MCP server configurations in a mcp.json file. You can configure servers at the project level (.cursor/mcp.json in your project root) or globally (~/.cursor/mcp.json). Project-level configs take precedence.
Can Cursor use MCP tools in inline edits?
No. MCP tools are only available in Agent mode through the chat panel. Inline completions and Tab suggestions do not trigger MCP tool calls. This is by design. tool calls require user visibility and approval.
How do I verify MCP tools are loaded?
Open Settings → Features → MCP and look for your server name. A green indicator means the server is connected. You can also check Agent mode's available tools by clicking the tools dropdown in the chat panel.
Tools not appearing in Cursor
Ensure you are in Agent mode (not Ask mode). MCP tools only work in Agent mode.
Server shows as disconnected
Check Settings → Features → MCP and verify the server status. Try clicking the refresh button.
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