Bring Survey Management
to OpenAI Agents SDK
Create your Vinkius account to connect Medallia to OpenAI Agents SDK and start using all 10 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the Medallia MCP Server?
Connect your Medallia experience management instance to any AI agent and take full control of your customer feedback and CX programs through natural conversation.
What you can do
- Survey Management — List all customer surveys and fetch detailed configuration metadata
- Feedback Monitoring — Retrieve and search survey responses to understand customer sentiment in real-time
- Program Oversight — List and inspect experience management programs and their statuses
- Alert Management — Monitor and retrieve details for alerts triggered by specific customer feedback
- User Inventory — List authorized users and manage access within your Medallia instance
How it works
- Subscribe to this server
- Enter your Medallia Base URL, Client ID, and Client Secret
- Start managing your CX intelligence from Claude, Cursor, or any MCP-compatible client
Built-in capabilities (10)
Get details for a specific alert
Get details for a specific program
Get details for a specific response
Get details for a specific survey
List feedback alerts
List experience management programs
List survey responses
List all customer surveys
List Medallia users
Search survey responses by term
Why OpenAI Agents SDK?
The OpenAI Agents SDK auto-discovers all 10 tools from Medallia through native MCP integration. Build agents with built-in guardrails, tracing, and handoff patterns. chain multiple agents where one queries Medallia, another analyzes results, and a third generates reports, all orchestrated through Vinkius.
- —
Native MCP integration via
MCPServerSse, pass the URL and the SDK auto-discovers all tools with full type safety - —
Built-in guardrails, tracing, and handoff patterns let you build production-grade agents without reinventing safety infrastructure
- —
Lightweight and composable: chain multiple agents and MCP servers in a single pipeline with minimal boilerplate
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First-party OpenAI support ensures optimal compatibility with GPT models for tool calling and structured output
Medallia in OpenAI Agents SDK
Why run Medallia with Vinkius?
The Medallia connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 10 tools are ready to work instantly without any complex setup.
You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect Medallia using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
Medallia and 4,000+ other AI tools. No hosting, no code, ready to use.
Professionals who connect Medallia to OpenAI Agents SDK through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.
Raw MCP | Vinkius | |
|---|---|---|
| Ready-to-use MCPs | Find and configure each manually | 4,000+ MCPs ready to use |
| Connection Setup | Manual coding & server setup | 1-click instant connection |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
Medallia for OpenAI Agents SDK
Every request between OpenAI Agents SDK and Medallia is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.
Frequently asked questions
How do I get my Medallia API credentials?
You need to contact your Medallia administrator to enable the REST API and create an OAuth 2.0 application to receive your Client ID and Secret.
What survey data can I access?
You can access survey configurations, individual responses, scores (like NPS), feedback comments, and metadata associated with each response.
Is my customer data secure?
Absolutely. Your credentials are encrypted at rest and injected securely at runtime.
How does the OpenAI Agents SDK connect to MCP?
Use MCPServerSse(url=...) to create a server connection. The SDK auto-discovers all tools and makes them available to your agent with full type information.
Can I use multiple MCP servers in one agent?
Yes. Pass a list of MCPServerSse instances to the agent constructor. The agent can use tools from all connected servers within a single run.
Does the SDK support streaming responses?
Yes. The SDK supports SSE and Streamable HTTP transports, both of which work natively with Vinkius.
MCPServerStreamableHttp not found
Ensure you have the latest version: pip install --upgrade openai-agents
Agent not calling tools
Make sure your prompt explicitly references the task the tools can help with.
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