Bring Returns Management
to OpenAI Agents SDK
Create your Vinkius account to connect Redo to OpenAI Agents SDK and start using all 12 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the Redo MCP Server?
Connect your Redo account to any AI agent to automate your returns management and shipping protection workflows through the Model Context Protocol (MCP). Redo provides a comprehensive suite for handling customer returns, exchanges, and package protection claims for lost or damaged items. This MCP server enables you to track return requests, approve claims, and process final resolutions directly through natural conversation.
Key Features
- Returns & Claims Oversight — List all return requests and shipping protection claims, checking their status and customer metadata instantly.
- Status Automation — Update the lifecycle status of a return (e.g., approved, rejected) programmatically from your chat interface.
- Resolution Processing — Trigger final actions like refunds, store credits, or exchange order creation for lost or damaged packages.
- Collaborative Notes — Add internal comments and communication logs to any return or claim record for better team alignment.
- Coverage Discovery — Access high-level information about your shipping protection settings and eligible products.
- Shipping Rate Calculation — Retrieve real-time shipping rates for return packages to estimate costs for your customers.
- Webhook Visibility — Monitor active webhooks to ensure your internal systems are receiving real-time return notifications.
- Real-time Synchronization — Keep your post-purchase operations accessible to your AI assistant without leaving your primary workspace.
How it works
- Subscribe to this server through the Vinkius Marketplace
- Enter your Redo Store ID and API Secret (found in your Redo settings)
- Start managing your returns and claims from Claude, Cursor, or any MCP client
Who is this for?
- E-commerce Ops & Support — quickly check the status of a customer's claim or approve a return without manual dashboard navigation.
- Customer Success Teams — get a real-time overview of recent return reasons and sentiment via simple AI commands.
- Logistics Managers — automate the retrieval of shipping rates and monitor protection coverage levels.
Built-in capabilities (12)
Post a return comment
Approve a request
Get coverage details
Get return metadata
Get shipping costs
Get store metadata
List covered products
List webhook configs
List returns/claims
Finalize return/claim
Reject a request
Check connection
Why OpenAI Agents SDK?
The OpenAI Agents SDK auto-discovers all 12 tools from Redo through native MCP integration. Build agents with built-in guardrails, tracing, and handoff patterns. chain multiple agents where one queries Redo, another analyzes results, and a third generates reports, all orchestrated through Vinkius.
- —
Native MCP integration via
MCPServerSse, pass the URL and the SDK auto-discovers all tools with full type safety - —
Built-in guardrails, tracing, and handoff patterns let you build production-grade agents without reinventing safety infrastructure
- —
Lightweight and composable: chain multiple agents and MCP servers in a single pipeline with minimal boilerplate
- —
First-party OpenAI support ensures optimal compatibility with GPT models for tool calling and structured output
Redo in OpenAI Agents SDK
Why run Redo with Vinkius?
The Redo connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 12 tools are ready to work instantly without any complex setup.
You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect Redo using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
Redo and 4,000+ other AI tools. No hosting, no code, ready to use.
Professionals who connect Redo to OpenAI Agents SDK through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.
Raw MCP | Vinkius | |
|---|---|---|
| Ready-to-use MCPs | Find and configure each manually | 4,000+ MCPs ready to use |
| Connection Setup | Manual coding & server setup | 1-click instant connection |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
Redo for OpenAI Agents SDK
Every request between OpenAI Agents SDK and Redo is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.
Frequently asked questions
How do I get my API Secret for Redo?
Log in to your Redo dashboard, navigate to Settings > API, and you can generate or copy your active secret key.
Are shipping protection claims handled differently than returns?
No, Redo treats shipping protection claims (for lost, damaged, or stolen items) as a specific type of return record, accessible via the same tools.
Can I approve a return request directly through the agent?
Yes! Use the 'approve_return_claim' tool and provide the Return ID. The agent will update the status in Redo instantly.
How do I see the reasons why customers are returning items?
The 'get_return_details' tool retrieves the full metadata for any request, which includes the specific return reason code and customer comments.
How does the OpenAI Agents SDK connect to MCP?
Use MCPServerSse(url=...) to create a server connection. The SDK auto-discovers all tools and makes them available to your agent with full type information.
Can I use multiple MCP servers in one agent?
Yes. Pass a list of MCPServerSse instances to the agent constructor. The agent can use tools from all connected servers within a single run.
Does the SDK support streaming responses?
Yes. The SDK supports SSE and Streamable HTTP transports, both of which work natively with Vinkius.
MCPServerStreamableHttp not found
Ensure you have the latest version: pip install --upgrade openai-agents
Agent not calling tools
Make sure your prompt explicitly references the task the tools can help with.
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