Integrate Chatwoot with Claude, Cursor, Chatbots & AI Agents MCP Server

Manage customer engagement via Chatwoot — track conversations, reply to messages, and manage contacts directly from any AI agent.

GDPR Free for Subscribers

Compatible with every major AI agent and IDE

Claude

ChatGPT

Cursor

Gemini

Windsurf

VS Code

JetBrains

Vercel

+ other MCP clients

get

Get chat history on Chatwoot

Retrieve the message history for a specific conversation

get

Get contact details on Chatwoot

Get detailed information for a specific customer contact

get

Get conversation details on Chatwoot

Get detailed information for a specific conversation

list

List chatwoot contacts on Chatwoot

List all customer contacts

list

List chatwoot inboxes on Chatwoot

List all configured inboxes (Web, WhatsApp, etc)

list

List support agents on Chatwoot

List all support agents in the account

list

List woot conversations on Chatwoot

List all conversations in the account

send

Send chat message on Chatwoot

Send a message to a customer in a specific conversation

Security & Code Integrity Audit

Every tool in the Chatwoot MCP Server is continuously audited by the Vinkius Security Engine. We guarantee zero-trust payload isolation, strict data boundaries, and deterministic execution for enterprise-grade AI agents.

A+Score: 100

How Vinkius protects your data

Is there a risk of the AI "going crazy" and deleting important company data?

No. With Vinkius, the AI operates on "rails". It can only make the exact moves you authorized in the tool's settings. It cannot invent routes, access other networks in your company, or decide to delete random files. If the action isn't in the approved catalog, the attempt is blocked instantly.

Where do I find my Chatwoot Access Token?

Log in to Chatwoot, click on your profile avatar in the bottom left, and select 'Profile Settings'. Scroll to the bottom to find your personal 'Access Token'.

What happens if the underlying API rate limits my agent?

Our edge infrastructure automatically handles backoffs, queueing, and throttling. If an AI agent sends too many erratic requests, Vinkius manages the rate limits gracefully, ensuring your backend doesn't crash.

What if the AI ends up reading customer data or confidential information?

We have a built-in digital "bodyguard" called DLP (Data Loss Prevention). If a tool fetches data and the response contains social security numbers, credit cards, or personal customer info, Vinkius magically blocks and erases that information before it is delivered to the AI. The AI works only with what is strictly necessary, and your sensitive data never leaks.

Automated Workflows using Chatwoot

Securely interface Claude Code, ChatGPT, and Cursor with the Chatwoot API through semantic routing and standardized natural language triggers.

Managing omnichannel inside Claude

The Chatwoot MCP translates LLM intent into specific omnichannel actions. Agents like Cursor use this to interface securely with your communication messaging infrastructure.

Next-Gen helpdesk Automation

Add helpdesk functionality to your custom chatbots. The Chatwoot MCP handles the payload formatting required for ChatGPT and Claude to interface with communication messaging endpoints.