Bring Omnichannel
to OpenAI Agents SDK
Create your Vinkius account to connect Chatwoot to OpenAI Agents SDK and start using all 8 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the Chatwoot MCP Server?
Connect your Chatwoot account to any AI agent and take full control of your customer support and engagement through natural conversation. Streamline how you manage chats across Web, WhatsApp, Facebook, and more.
What you can do
- Conversation Oversight — List and retrieve details for all active and resolved conversations natively
- Live Replying — Send messages to customers in active chat sessions flawlessly
- Contact Management — List and retrieve detailed customer contact information and history securely
- Inbox Intelligence — Monitor all configured inboxes, including Web widgets and social integrations flawlessly
- Agent Tracking — List all support agents and manage team availability in real-time
- Message History — Access complete chat histories to understand customer context directly within your workspace
How it works
- Subscribe to this server
- Enter your Chatwoot Access Token, Account ID, and Base URL
- Start managing your customer support from Claude, Cursor, or any MCP-compatible client
Who is this for?
- Support Managers — monitor team performance and review chat histories using natural language
- Customer Success Teams — engage with customers and manage contact profiles without opening the dashboard
- Small Business Owners — quickly reply to customer inquiries across multiple channels straight from their chat interface
- Developers — automate message routing and contact synchronization
Built-in capabilities (8)
Retrieve the message history for a specific conversation
Get detailed information for a specific customer contact
Get detailed information for a specific conversation
List all customer contacts
List all configured inboxes (Web, WhatsApp, etc)
List all support agents in the account
List all conversations in the account
Send a message to a customer in a specific conversation
Why OpenAI Agents SDK?
The OpenAI Agents SDK auto-discovers all 8 tools from Chatwoot through native MCP integration. Build agents with built-in guardrails, tracing, and handoff patterns. chain multiple agents where one queries Chatwoot, another analyzes results, and a third generates reports, all orchestrated through Vinkius.
- —
Native MCP integration via
MCPServerSse, pass the URL and the SDK auto-discovers all tools with full type safety - —
Built-in guardrails, tracing, and handoff patterns let you build production-grade agents without reinventing safety infrastructure
- —
Lightweight and composable: chain multiple agents and MCP servers in a single pipeline with minimal boilerplate
- —
First-party OpenAI support ensures optimal compatibility with GPT models for tool calling and structured output
Chatwoot in OpenAI Agents SDK
Why run Chatwoot with Vinkius?
The Chatwoot connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 8 tools are ready to work instantly without any complex setup.
You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect Chatwoot using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
Chatwoot and 4,000+ other AI tools. No hosting, no code, ready to use.
Professionals who connect Chatwoot to OpenAI Agents SDK through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.
Raw MCP | Vinkius | |
|---|---|---|
| Ready-to-use MCPs | Find and configure each manually | 4,000+ MCPs ready to use |
| Connection Setup | Manual coding & server setup | 1-click instant connection |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
Chatwoot for OpenAI Agents SDK
Every request between OpenAI Agents SDK and Chatwoot is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.
Frequently asked questions
Can I reply to a WhatsApp message through the agent?
Yes! Use the send_chat_message tool with the conversation ID. As long as your WhatsApp inbox is connected to Chatwoot, the agent will deliver your reply.
How do I see the full history of a chat?
Use the get_chat_history tool with the unique conversation ID. Your agent will fetch all previous messages, allowing you to review the entire interaction.
Where do I find my Chatwoot Access Token?
Log in to Chatwoot, click on your profile avatar in the bottom left, and select 'Profile Settings'. Scroll to the bottom to find your personal 'Access Token'.
How does the OpenAI Agents SDK connect to MCP?
Use MCPServerSse(url=...) to create a server connection. The SDK auto-discovers all tools and makes them available to your agent with full type information.
Can I use multiple MCP servers in one agent?
Yes. Pass a list of MCPServerSse instances to the agent constructor. The agent can use tools from all connected servers within a single run.
Does the SDK support streaming responses?
Yes. The SDK supports SSE and Streamable HTTP transports, both of which work natively with Vinkius.
MCPServerStreamableHttp not found
Ensure you have the latest version: pip install --upgrade openai-agents
Agent not calling tools
Make sure your prompt explicitly references the task the tools can help with.
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