Bring Omnichannel
to AutoGen
Create your Vinkius account to connect Chatwoot to AutoGen and start using all 8 AI tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code. No hosting, no server setup — just connect and start using.
GDPR Free for SubscribersCompatible with every major AI agent and IDE
Gemini
What is the Chatwoot MCP Server?
Connect your Chatwoot account to any AI agent and take full control of your customer support and engagement through natural conversation. Streamline how you manage chats across Web, WhatsApp, Facebook, and more.
What you can do
- Conversation Oversight — List and retrieve details for all active and resolved conversations natively
- Live Replying — Send messages to customers in active chat sessions flawlessly
- Contact Management — List and retrieve detailed customer contact information and history securely
- Inbox Intelligence — Monitor all configured inboxes, including Web widgets and social integrations flawlessly
- Agent Tracking — List all support agents and manage team availability in real-time
- Message History — Access complete chat histories to understand customer context directly within your workspace
How it works
- Subscribe to this server
- Enter your Chatwoot Access Token, Account ID, and Base URL
- Start managing your customer support from Claude, Cursor, or any MCP-compatible client
Who is this for?
- Support Managers — monitor team performance and review chat histories using natural language
- Customer Success Teams — engage with customers and manage contact profiles without opening the dashboard
- Small Business Owners — quickly reply to customer inquiries across multiple channels straight from their chat interface
- Developers — automate message routing and contact synchronization
Built-in capabilities (8)
Retrieve the message history for a specific conversation
Get detailed information for a specific customer contact
Get detailed information for a specific conversation
List all customer contacts
List all configured inboxes (Web, WhatsApp, etc)
List all support agents in the account
List all conversations in the account
Send a message to a customer in a specific conversation
Why AutoGen?
AutoGen enables multi-agent conversations where agents negotiate, delegate, and collaboratively use Chatwoot tools. Connect 8 tools through Vinkius and assign role-based access. a data analyst queries while a reviewer validates, with optional human-in-the-loop approval for sensitive operations.
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Multi-agent conversations: multiple AutoGen agents discuss, delegate, and collaboratively use Chatwoot tools to solve complex tasks
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Role-based architecture lets you assign Chatwoot tool access to specific agents. a data analyst queries while a reviewer validates
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Human-in-the-loop support: agents can pause for human approval before executing sensitive Chatwoot tool calls
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Code execution sandbox: AutoGen agents can write and run code that processes Chatwoot tool responses in an isolated environment
Chatwoot in AutoGen
Why run Chatwoot with Vinkius?
The Chatwoot connection runs on our fully managed, secure cloud infrastructure. We handle the hosting, maintenance, and security so you don't have to deal with servers or code. All 8 tools are ready to work instantly without any complex setup.
You stay in complete control of your data. Your AI only accesses the information you approve, keeping your sensitive passwords and private details completely safe. Plus, with automatic optimizations, your AI works faster and more efficiently.
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect Chatwoot using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
Chatwoot and 4,000+ other AI tools. No hosting, no code, ready to use.
Professionals who connect Chatwoot to AutoGen through Vinkius don't need to write code, manage servers, or worry about security. Everything is pre-configured, secure, and runs automatically in the background.
Raw MCP | Vinkius | |
|---|---|---|
| Ready-to-use MCPs | Find and configure each manually | 4,000+ MCPs ready to use |
| Connection Setup | Manual coding & server setup | 1-click instant connection |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
Chatwoot for AutoGen
Every request between AutoGen and Chatwoot is protected by our secure gateway. We automatically keep your sensitive data private, prevent unauthorized access, and let you disconnect instantly at any time.
Frequently asked questions
Can I reply to a WhatsApp message through the agent?
Yes! Use the send_chat_message tool with the conversation ID. As long as your WhatsApp inbox is connected to Chatwoot, the agent will deliver your reply.
How do I see the full history of a chat?
Use the get_chat_history tool with the unique conversation ID. Your agent will fetch all previous messages, allowing you to review the entire interaction.
Where do I find my Chatwoot Access Token?
Log in to Chatwoot, click on your profile avatar in the bottom left, and select 'Profile Settings'. Scroll to the bottom to find your personal 'Access Token'.
How does AutoGen connect to MCP servers?
Create an MCP tool adapter and assign it to one or more agents in the group chat. AutoGen agents can then call Chatwoot tools during their conversation turns.
Can different agents have different MCP tool access?
Yes. AutoGen's role-based architecture lets you assign specific MCP tools to specific agents, so a querying agent has different capabilities than a reviewing agent.
Does AutoGen support human approval for tool calls?
Yes. Configure human-in-the-loop mode so agents pause and request approval before executing sensitive MCP tool calls.
McpWorkbench not found
Install: pip install "autogen-ext[mcp]"
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